Complaints Logo
Everything
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
West Asset Management
Settled with Qwest
2. (0 mins ago)
Fifa 2010 International Award
Said my cell won US$2.8M
3. (2 mins ago)
Lufthansa
An Extortion & Kidnapping Racket Masquerading as an Airline
4. (4 mins ago)
TQG online bizkit
unauthorized charge, robbery
5. (4 mins ago)
IDENTITY VAULT
FRAUD/ SCAM THROUGH GOOGLE

Consumer Tips & Tricks

Worst rating

2. Ultifreshwell (-13)

Subjects of Wide Speculation

1. ROBIN SCHULDER (84)
puppy mill
2. HIT Web Design/ Heritage Web Solutions (72)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
3. Dazzle white and Smile Brite (40)
illegal charging of credit cards
4. Kaplan Higher Education (35)
WORTHLESS Racist, Fascist Regime
5. online cash success kit (34)
online cash success kit
6. Ultifreshwell (27)
Scam
7. IBSN tax (22)
Not trust worthy
8. acai berry&life cleansing (22)
LB Envision Net Worldwide Ltd UK.

Latest News & Stories

Stay Away

1. TD Bank (11)
3. dazzlesmile (14)
4. Acai Berry (22)
5. Viv3 Labs (3)
8. Dazzle White (25)
10. Wells Fargo (7)

Latest Questions
VoteAndDate.com

Seattle Coffee Direct Complaints - Unsolicited orders, unanswered calls!

Review all Seattle Coffee Direct complaints

Seattle Coffee Direct
Posted: 2007-04-26 by Dan Burnstein  [send email]
Unsolicited orders, unanswered calls!
Complaint Rating: 97 % with 31 votes
This company says their hours are 10-6PM EST and yet they never answer their phone no matter what time I have called (5 times so far). I am receiving UPS bags and bags sent from Evanston, IL and I never ordered anything from them and I don't even drink coffee.

Is anyone else getting this treatment? Solutions?

Thanks,
Dan.
Comments United States Food
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    
More Seattle Coffee Direct complaints
Seattle Coffee Direct - Unauthorized charges
Seattle Coffee Direct - Not getting my refund
Seattle Coffee Direct - Unauthorized Charges
Seattle Coffee Direct - Fraud
Seattle Coffee Direct - Unauthorized charges
Seattle Coffee Direct - Waste of Time and Energy
Seattle Coffee Direct - Rip off
Seattle Coffee Direct - terms and conditions Ha!
Seattle Coffee Direct - Shady practices
Seattle Coffee Direct - Unauthorized Debits

Comments

 Sort by: Date | Rating
 846 days ago by Sean Grant  [send email] 0 Votes
For the past couple of years we continue to receive scathing phone calls & flaming emails regarding the mistaken identity between our company Seattle Gourmet Coffee & SEATTLE COFFEE DIRECT. I must go on the record & say that we are not SEATTLE COFFEE DIRECT, nor are we connected in any way. We are coffee roasters located in Seattle, whereas they are not coffee roasters & not located in Seattle. They are located somewhere in Illinois. Our company does not promote coffee in this way, nor do we conduct questionable business practices like that. Not only have we lost business due to the unethical practices by this company, but our reputation has taken a hit after being a well branded name on the internet for over 12 years. I has reached the point to where we had to post a warning on our site to inform everyone that we are not SEATTLE COFFEE DIRECT. So please if you would like to order from an honest company feel free to view our site, & pass the word on to others that we are Seattle Gourmet Coffee & not SEATTLE COFFEE DIRECT.

Thank you.
 835 days ago by Cathy Retterer  [send email] 0 Votes
I have now been charge 3 months for coffee I have not ordered!! This is fraud not matter how you look at it!
 787 days ago by S.d. Reist  [send email] 0 Votes
I finally did get ahold of them to cancel: it was my second cancellation. they kept billing my credit card and had not even sent any coffee. They said they had not received the coffee I sent back (several weeks ago). Yes this company is a MAJOR scam.
 645 days ago by Nancy Lea Ross  [send email] +1 Votes
Contact info for SeattleCoffeeDirect is

www.peel.com

briandale@peel.com


Check out www.chicago.bbb.org for info on Peel Inc.
You are not the only victim!

I filed with BBB & also

www.ftc.gov

I finally got my $$$ back:)

He is also responsible for

ShopDani.com & PosterPass.com
 580 days ago by Robert Nabours  [send email] 0 Votes
the orginal order was only 5 dollars they took out 30. then in 2 weeks they took 25 more dollars out and we didnt order anything
we would like our money back that meant my insurance didnt get paid because they are taken money out that wasnt agreed on
please correct this
robert d nabour
dont take any more money
 574 days ago by Sophie Spagnuolo  [send email] 0 Votes
I was also a victim, They told me to send back the coffee and I would be credited. after sending back the bags of coffee some i had to pay for the postage and others were not opened so i just sent it back. I still have not received credit to my credit card. so i am out about 150.00 .
 438 days ago by Melvin Thurman  [send email] 0 Votes
I ordered coffee and so far I have been charged twice, ($25 + 35.95) already. the coffee is not that great...folgers taste a whole lot better than the nondescript coffee they sent me. Anyone out there who have some advice on how to get a refund for some of the charges would be appreciated.
This is some kind of scam and it should be stopped. How can we the consumer be protected.
Thanks for any advice.
 407 days ago by Pauline  [send email] 0 Votes
OMG I guess I should of researched before I signed up. Big Mistake I am out $60 as of now.
 403 days ago by Jeff Berman  [send email] 0 Votes
I am very sorry for any troubles you may have had with our company, Seattle Coffee Direct. Be assured that at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com
 366 days ago by Deb Coleman  [send email] 0 Votes
I, too, have been scammed by Seattle Coffee Direct...They sent me extra coffee along with the intro. package.. and con't. to send coffee...I have called them once (so far) and my account was suppose to be closed and I was to be credited for returned coffee...I have so far returned 5 unordered shipments of coffee but haven't seen any charges refunded on credit card...I regret ever getting involved with company and will never order coffee from anybody, on-line or thru the mail, ever again...I'll stick with store brand coffee or instant coffee from now on...I would never recommend this or any other coffee company of this type to anyone...Don't just walk away from these types of offers...RUN!!!
 354 days ago by Rosalyns  [send email] 0 Votes
Seattle Coffee Direct is garbage. I have also been charges 39.95 for coffee that i didnt receive. The coffee is garbage and i cannot get a hold of anyone from the number on the label on the package. I would also like a refund of my money for the items that I didnt receive. This is a scam and a fraud and this company makes all other decent companies look extremely bad. Companies like these need to be reported and closed. I am reporting to BBBonline for this nonsense and fraud.
 221 days ago by   Joy 0 Votes
I got scammed by Seattle Coffee Direct/ Bellezza Coffee & Tea & I complained.
I was told by Mark that my refund would be posted 3-5 business days, I called on the 5th business day because my refund was not posted as of that day & was told by Linda that it would be 10-14 days to be posted.
My credit card company [Visa] will not touch this for 30 days because the jerks have 30 days to refund my money.
The coffee company got their product returned to them within 7 days...WHY do I have to wait so long for them to step up?
I am very unimpressed & annoyed with this whole situation. I need my $25 to pay a real bill.
 213 days ago by   Charlotte 0 Votes
I had to call my bank and cancel my card. Not only was I charged the $25 start up fee but for the following 4 days I was charged twice the 38.95. I was mad!
 202 days ago by   Brian Hatch 0 Votes
I was sent two shipments of coffee which I did not order on March 23, 2009. I immediatley called and was told to refuse the shipments and when they were received my card would be credited. It is now May 5, 2009 and after several calls to the company and one fax they have sent my credit union that they would be crediting the card $77.90 I still have not received anything.

If anyone else would like to join in a class action suit against this company please contact me at
bshatch@hotmail.com
 186 days ago by   kangaroo48 0 Votes
They are charging me like crazy!!! so far $77.90...I have not received anything for them...I also can't get a hold of the company from stopping these charges every week.I need some help on who to contact.

dolly.wolf@yahoo.com

any info please.
 178 days ago by   wombat48 0 Votes
Finally...Seattle Coffee Direct refunded me all the money they STOLE out of my account!
And to top it off 4 days later everything came that they were suppose to send in the first place..

And I'm keeping it! That's for all the trouble they put me through!
 176 days ago by   debra jackson 0 Votes
i payed them the first time 5 dollars for a trial but with in two weeks i was charged on my card 121, 85 cant get anyone on the phone they sayed they would cancel please does anybody know how i can get my money back thanks

debra
 176 days ago by   wonderdust48 0 Votes
here you go.I email them with my complaint.Got my money back. Hope you do too. Cancel your credit card and get a new one or they will keep charging you.

Jeff Berman



Director of Customer Service

SeattleCoffeeDirect

888-217-2233

jberman@seattlecoffeedirect.com
 131 days ago by   PeninaD 0 Votes
Today I placed a call to check the status of my refund.
I noticed that when I called using my home telephone number (the one I put on my application for the trial offer), the phone call would click off when picked up, but when I switched to another telephone, the call was picked up.
Are they perhaps screening for previously identified unsatisfied customers in order to dodge the phone calls?
 130 days ago by   paul615211 0 Votes
I contacted the BBB bureau and the very next day ... seattle coffee Direct agreed to a refund of my money ... I am suppose to get this refund within 72 Hours. Hopes this helps.
http://www.chicago.bbb.org

Previous | 1 | 2 | Next

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Register

Videos

Personal Details of Mobile Phone Customers Have Been Stolen
More Videos
 

Latest Groups

Today's Mess-Up Photo

Categories

   - Flooring Installation
   - Roofing
   - Contractors
   - Window and Door Installation
   - Banks
   - Scam & Fake Checks
   - Loans
   - Collections Agencies
   - Tax Services
   - Bad Business Partners
   - Credit Cards
   - Savings & Investments
   - Equipment Leasing & Financing
   - Credit Report Websites
   - Inheritance Scams
   - Car Rental
   - Auto Insurance & Loan
   - Car Service Centers
   - Car Dealers
   - Gas Stations
   - Car Driving Schools
   - Towing
   - Motorcycles & Scooters
   - Dry Cleaners & Laundry
   - Mobile & Cell Phones
   - Vacuum Cleaners
   - Washing Machines
   - Digital Cameras
   - Colleges and Universities
   - Schools
   - Driving Schools
   - Deadbeat Parents
   - Sexual Abuse
   - Online Dating Services
   - Astrology Readers
   - Neighbors
   - Mattresses
   - Passport Services
   - Non-profit Organizations
   - Government Grants
   - Citizenship and Immigration Services
   - Health & Life Insurance
   - Plastic Surgery
   - Medical Negligence and Deficiency
   - Diet Products
   - Cosmetics
   - Dental Services
   - Vision, Glasses, Lenses
   - Drug Stores
   - Hair and Beauty Salons
   - Weight Loss Products and Programs
   - Beauty & Day Spas
   - Doctors
   - Rehabilitation Centers
   - Pool & Bath Services
   - Security Services
   - Appliances
   - Utility Services
   - Plumbing Services
   - Hosting & Web Design
   - Internet Providers
   - Bullying and Harassment at Work
   - Work at Home
   - Employment, Staffing, Recruiting Agencies
   - Employers
   - Employees
   - Model & Talent Agencies
   - Lawyers and Attorneys
   - Solicitors
   - Lottery Scams
   - Ebay Scams
   - Alibaba Scams
   - Phishing
   - Online Surveys
   - Sweepstakes
   - PTC/PTR Sites
   - Animal/Pet Hospitals
   - Cat Breeders
   - Dog Breeders
   - Flowers Delivery
   - Photo Services
   - Department Stores
   - Cleaning Services / Laundry
   - Tobacco Products
   - Retail Stores
   - Traffic Problems
   - Mortgage Companies
   - Apartments Rental
   - Home Insurance
   - Timeshares / Vacation Rentals
   - Condo and Home Owners Associations
   - Landlords
   - Fast Food Restaurants
   - SMS Scam Contests
   - Psychics & Mediums
   - Religion and Spirituality
   - Antivirus Software
   - Fitness Centers
   - Fitness / Exercise Equipment
   - Mobile/Cellular Service Providers
   - International Calling Cards
   - Travel Agencies
   - Vacation Clubs
   - Satellite & Cable TV
   - DVD Order & Rental
   - Annoying Commercials
   - Movies
   - Unauthorized Mobile Charges

 Suggest new category

Smile upon Life :)

RSS Feed
 
Submit Complaint | Consumer Tips & Tricks | News & Stories | Recalls | Groups | View full list of Companies | Updated Complaints | Search Terms | Suspicious Companies | Complaints by Countries | Indian Consumer Complaints Forum | Latest Complaints | Privacy Policy | Thank you Emails

© 2009 Consumer Complaints Board
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Site owners are not responsible for the information posted on this website
     
 

Login
Email:
Password:

Forgot your password?