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Seattle Coffee Direct Complaints - unauthorized charges

Review all Seattle Coffee Direct complaints

Seattle Coffee Direct
Posted: 2007-12-10 by Kathi Sepulveda  [send email]
unauthorized charges
Complaint Rating: 100 % with 2 votes
Company information:
Seattle Coffee Direct
Washington
United States

I to have a similar complaint about this company. I originally joined as a trial; 2 bags of coffee and a grinder for 9.95. I received the grinder and coffee and my account was debited 3 times in 5 days. For a total of $119.00. I have filed a formal dispute. I have not been able to contact anyone at this company to explain why this has happened and to assist me in the matter.
Comments United States Scam & Fake Checks
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More Seattle Coffee Direct complaints
Seattle Coffee Direct - Unauthorized Debits
Seattle Coffee Direct - retail sales
Seattle Coffee Direct - Overcharged
Seattle Coffee Direct - Overcharges
Seattle Coffee Direct - unauthorized order
Seattle Coffee Direct - unordered coffee & charges
Seattle Coffee Direct - Coffee Cup
Seattle Coffee Direct - unauthorized charges
Seattle Coffee Direct - Unrequested products
Seattle Coffee Direct - overcharging bank account

Comments

 Sort by: Date | Rating
 550 days ago by Seth  [send email] 0 Votes
I have a totally different issue with these people. I didn't order a thing from them, in fact I never even heard of them until I found a charge for $25.00 on my credit card along with a $0.20 International Processing Fee. I have no idea who they are. I am in the process of disputing the charge but I would love to call them myself does anyone have a phone number or address on these guys?
 500 days ago by Jeff Berman  [send email] 0 Votes
I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

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