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Seattle Coffee Direct Complaints - Charges on my credit card I didn't ok

Review all Seattle Coffee Direct complaints

Seattle Coffee Direct
Posted: 2007-11-11 by Deborah L Shockley  [send email]
Charges on my credit card I didn't ok
Complaint Rating: 100 % with 1 votes
34.00was charged to my credit card when I ordered a 9.00 package from them. Can't get in touch with them and hav'nt even got the 9.00 package.
Comments United States Online Scams
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Comments

 Sort by: Date | Rating
 2008-08-10 by Jose E. Vallejo  [send email] 0 Votes
I was charged for more then one order wish I did not approve . Iorder only one order of your coffee for $39.95. Thank You .
Paid for on 8/5/08.
Jose E. Vallejo
4330 W. Northgate Dr. Apt.#276
Irving, Tx 75062
www.valle95@msn.com
(972)570-3713
 2008-11-04 by Jeff Berman  [send email] 0 Votes
Dear Deborah,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

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