Sears reviews and complaints 1
View all 2938 complaintsSears - kenmore coldspot model 106.[protected]
Kenmore Coldspot side by side refrigerator purchased approximately 6 months ago. On August 25, 2015 the refrigerator quit cooling and freezing. Repairs could not be done until Sept. 15 however after calling another service number they scheduled an appointment within a few days. A thermostat needed to be ordered...5 more days...then call for service again...the soonest appointment is Sept.19. It is not acceptable to have a new refrigerator that takes almost a month to repair! We have purchased
Sears appliances over the years and trusted them for a great product and service.This is no longer true. I had asked for our money back so we could purchase from a local dealer who services their products within a day. I am unhappy and at every opportunity will let others know!
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Yikes this fridge stinks ! Literally smells like wet moldy towels :'( and the whole in side has cracked and I noticed it right away but there was nothing any one could help me with to fix it don't ever buy this model 😞
I had the same problem and the same result - lousy service from Sears... and they wonder why they are going out of business.
I had the same problem with the same results - lousy service from Sears.