Complaint Rating:

Company information:
Sears Gold Master Card
1 800 669 8488
Sioux Falls ND, North Dakota
United States

There was a 922.12 fraudulent charge Sears Gold Master Charge March 2008. Sears was notified via certified mail and telephone April 2008. Have now sent 11 certified letters requesting charges be removes. Sears indigested wrong charges took more than a year to get copies of merchant recites. I have spoken to customer service more that 15 times trying to get matter resolved. Merchant refuses to work with Sears due time from report of complaint until Sears took any action, . I am told by Sears Gold Card customer services “too much time has elapsed, Just pay the bill. Now more than $1500 with one years interests