logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Business / Personal Loan Offer
Apply urgent loan offer
2. (3 mins ago)
Saudi Telecom
lucky draw scam
3. (9 mins ago)
Fresh cut bank instrument for lease/SBLC
Fresh cut bank instrument for lease/sale, such as BG,SBLC, MTN, Bank Bonds
4. (40 mins ago)
Think Insurance
THINK INSURANCE REVIEW STAY AWAY

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Sears, Gilroy, California Complaints & Reviews - Delivery warning to those who buy dishwashers!

Sears Contacts & Informations

Sears

Posted:    K. Ushiba

Delivery warning to those who buy dishwashers!

Complaint Rating:  100 % with 4 votes
Contact information:
Sears
Gilroy, California
United States
We purchased a GE dishwasher from Sears in Cupertino, CA and paid an extra $140 or $150 charge to have the old dishwasher removed and the new one installed in its place. Luckily, the delivery person (Eric from the Campbell delivery contracting company, Matt Stalie) came within the two hour window set by Sears' customer support dispatcher. Unfortunately, although we had already paid for installing the unit, we were told that we needed to pay $65 to replace the copper and plastic tubing from the dishwasher to the water source and the drain. We told the delivery person that he could just leave the new dishwasher in our kitchen and we would deal with the rest of the installation. However the situation became a catch-22. The delivery person said that we needed to pay $75 to leave the unit uninstalled in the garage (not even carried to the kitchen) or we could pay $65 to have him install the unit with two new flexible metal tubes. We opted to just make out a check for $65. Here's a tip for someone who would like to save some cash in a similar situation. One could figure out from the installation contractor ahead of time about what kind of tubing is necessary for the dishwasher which is to be installed. Then one could head out to a hardware store to purchase and install the proper tubing before the installation contractor delivers and installs the unit.

When the family member who purchased the unit came home, it was noted that the model which was delivered and installed was actually the wrong color/style which is another problem in itself.
Comments United States Appliances
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

3 Ways to Clean Up Your Credit History

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?