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I went to buy a tire for my car at Sears. My bill was $210 and my card did not work. Shocked and embarassed and humiliated that I had to ask someone I know for use of their credit card. I called customer service when I got home and spoke to a manager. The manager also said that when they cancelled cards, she told Sears customers should be notified. The card was cancelled because it had not been used in awhile. I buy tires on the card. Then the manager stated, the company doesn't have it in their policy to notify the customer if the card is cancelled. You can check with the Meriden, CT Sears Automotive for proof. My name is Anne G. Fodera, 171 Main St, East Berlin, CT 06023. My phone number is 860-829-2248.
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