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3.4 45 Reviews

Scotts.com Complaints Summary

27 Resolved
18 Unresolved
Our verdict: With a good resolution rate, Scotts.com generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Scotts.com reviews & complaints 45

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K
10:36 pm EDT

Scotts.com Earthgro Mulch

I purchased 8 bags of Scott’s Earthgro Brown Mulch bag size 1.5 cu ft. 1 bag had absolutely huge chunks of wood so only a portion of the bag was useable to place in my flower garden.

UPC [protected]. I have enclosed 3 pictures. 1 of the bag label, 1 of the nicely shredded bark & 1 of the unusable chunks of wood.

Please refund $3.50 ($3.33 + tax)

Thank you

Karen Kapp

[protected] [protected]@wi.rr.com

811 N Lost Woods Rd

Oconomowoc WI 53066

Desired outcome: Refund of $3.50 to Karen Kapp811 N Lost Woods RdOconomowoc WI 53066

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9:16 am EDT
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Scotts.com Turf builder sun and shade grass seed, turf builder lawn food, turf builder weed and feed

I have currently torn my back yard apart and tilled down 2 feet after putting down 3 treatments of ortho commercial ground clear to kill any and all weeds from existing lawn. After doing this I have treated with Turf Builder and wet lightly, after letting that sit for 24 hours I seeded with Scotts grass seed turf builder sun and shade. I watered on a normal cycle and protected the seed from birds and traffic. I have used 3 bags of seed and 2 bags of turf builder throughout the entire back yard and did it in 2 phases, due to owning large dogs. my new lawn started to come in beautiful and almost instantly after it was filling in the Crab Grass infestation took over as well as the Perslane. I then waited till I mowed it twice and treated with weed and feed, this killed some of the perslane but the crabgrass laughed at it and continued to spread like a wildfire. in my frustration I began pulling the crabgrass and the perslane and my lawn began to look horrible with bald spots. I left it alone and the crabgrass took over again. The pics i've attached are from the second side (phase 2). Phase 1 was even worse but I did not take in process pics because I know inert material is in the seed and I thought maybe it was something normal. I have attached pics of the crab grass infestation from phase 1 also. I'm absolutely disgusted at this point, I have gotten out on phase 2 and plucked baby crab grass and perslane and it just keeps coming back and YES I have pulled it with the roots completely. this is horrible I've wasted over 700$ in chemicals and tilling equipment rentals as well as hours on my hands and knees picking weeds in what should be a brand new beautiful lawn. Now I can understand some weeds as inert matter but this is an atrocity, I knew I should have done sod at this point I would rather have spent 1000$ in sod and spent a weekend putting it down than 700+ $ and all of my wasted time with a product I grew up with my father and grandfather using. lastly! with my large dogs and pee spots here and there I sucked it up and bought Scotts EZ Seed dog spot repair and as that started growing more friggan perslane appeared from that seed as well. Please note I bought my first bag of seed from Home Depot and my other 2 Bags from ACE Hardware! I would like some answers as to why this is such a horrible outcome! like I said I tilled this yard 3 times on each side down to a depth of 24 inches after the ground clearing chemicals. I have also included the pics of myself tilling and what it looked like prior to renovation with a dandelion infestation which we do not have an issue with anymore since we tilled and treated.

Desired outcome: I WANT ANSWERS

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4:28 pm EDT

Scotts.com scott toilet paper

Just so you know your toilet paper now makes the perfect hair setting paper. It is so thin that I will no longer be buying it to use as toilet paper. Please do not think people do not notice the terrible changes you have made to your brand. I have been using this toilet paper for over 5 decades and have never felt more let down by any product than yours. Just so you know I will no longer be buying your brand until you correct your problems. Toilet paper is suppose to be smooth not the consistency of sand paper.

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Is Scotts.com legit?

Our verdict: Scotts.com has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Scotts.com's position as a benchmark of trust and quality within its industry. Users and clients of Scotts.com can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Scotts.com earns 100% level of Trustworthiness

Perfect Trust Endorsement: Scotts.com achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Scotts.com. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Scotts.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Scotts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Scotts.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Scotts.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Scotts.com.

However ComplaintsBoard has detected that:

  • Scotts.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Scotts.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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12:55 pm EDT

Scotts.com lawn services

Scotts lawn service of northern virginia is a big scam, watch your bill. They have been servicing my lawn for 3 years. Each january they send a service renewal notice and each year, I call them to cancel the lawn aeration and seeding from the scheduled services, and agreed to engage them for the turf builder pro.

January 2016 I had called and made my own notes on the renewal letter that I will not sign up for aeration this year.

Today the technician aerated and seeded my lawn, my husband called to tell them that we did not sign up for it, instead he was told that we owe them half of the charge. My husband's name is not on the contract, and he did not agree to anything.

I informed them that I am not willing to pay the bill, because I had called to remove this service item in january. They insist that I did not cancel the service, and that because my husband agreed to pay the half (Which he did not) I am now liable for the amount. I said that the call my husband made or whatever they claim he agreed to was irrelevant because the aeration was not a mutually agreed service to begin with. They threatened that they would keep the amount on my account. I insisted that they should be more vigilant with their records and that any amount due should be removed. They did not offer a compromise, what scammers.

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7:42 am EDT
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Scotts.com I wish I never used their lawn care service

I wish I never used your service. I signed up a service package this year. After the crabgrass prevention applied, new grass were came out after I applied Scotts seeds. in March and April I saw bermudagrass and crabgrass came out and called the service. They just continue came to apply the fertilizer and weedgone! Now my lawn is full of the weedgrass! every time I called for service and compliant it, I was told the service manager will call me back but never did! instead, they just came to apply more fertilizer! Now those weedgrass roots are so big and STRONG while I thought that I paid someone would take care of it! This must be resolved ASAP!

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2:05 pm EST
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Scotts.com annual lawn care program

1. August 2007 we bought a one year old home in a wonderful 150 home development. This home has a 1 acre beautifully and professionally landscaped yard (garden).
2. The yard itself was fully sodded with mature Centipede grass.
3. We have and used an irrigation system per the direction of the Scott's technicians who serviced our yard - with support from their Office managers.
4. As the yard deteriorated over the course of just a few years - there was always a promise to repair any issue I contacted them about.
5. The yard's condition deteriorated every year over the course of the 7 years we used them. Several times I had an Ag specialist from NCSU come and review the yard for problems and better care - and then passed those recommendations to the Scott's technicians and managers.
6. Shame on me for allowing it to go on for so long but I was busy running the company I had founded and hired Scotts so I didn't have to also be trying to stay on top of my yard's condition.
7. In the spring of 2015, fully 1/3 of my grass simply didn't recover from the winter and the remaining 2/3 was in such poor condition that I feared a complete re-sodding was coming.
8. So I decided to re-sod the 1/3 in May and turn the yard over to a local lawn service company with high reviews and recommended by a large local sod company (Super Sod).
9. By the end of the 2015 summer, my yard was recommended as one of the top 3 yards in our development (150 homes).
10. In summary, Scott's far over-promises and can't come close to delivering even an average condition yard.
11. I had many mangers from Scott's to my yard complaining about their service and the condition of my yard.
12. I often got calls from Scott's trying to sell me services that are counter indicated for centipede grass - when I would tell them what I had, they would apologize and hang up - no matter how often I told them the grass in my yard, it never resonated with the care programs.
13. To my dying day, Scott's Lawn Service will never step onto my yard again.
Dave Edwards

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12:00 pm EST
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Scotts.com billing for a service which wasn't delivered

Late summer 2015 we signed up to lawn service (cus# [protected]) under agreement that if we were dissatisfied we could cancel the contract and wouldn't have to pay first visit. The first visit (9/9/15) lasted 6 minutes, was carried out in 90+ degree heat (when many fertilizers don't work), and was unable to be fully completed due to the 'drought stress' the lawn was under. We were advised that our lawn needed extensive watering prior to anything else being worthwhile. We were dissatisfied with the lack of treatment received on the first visit, and would not have signed up if we were told this initially, and therefore opted to cancel the contract and not pay the bill (as per initial agreement). However we were informed by Scott's when we called, that not paying was not an option, and none of their team would say we didn't need to. We proceeded to contact them via email 3 times to complain since we had such a poor response by phone, and have never received a response other than an automated answerphone message to ask ME to call them. We continue to receive bills for the first visit. We would appreciate Scott's to contact us directly and honour the agreement we took out with them initially.

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8:55 am EDT

Scotts.com weeds weeds weeds

Date of incident - All summer
Client Number -[protected]

I was referred by my neighbor to try Scott's service in 2014, 2014 her lawn was beautiful, 2015 I got the service so my lawn could look better. This was a big mistake, my lawn now look worse than before, and now 2015 my neighbor's lawn look just as bad as mine, you need to retrain your techs and for the amount of money I'm paying a month someone should evaluate my lawn periodically to confirm your service, I should not have to wait 3 weeks before someone can come out to address the problem, how would you know what the problem is, and I would have liked to have the same tech so they could learn my lawn. Scott's Service is a joke, you should be shut down. I'm requesting a refund.
I will be contacting the corporate office.
Problems
yellow flowers all summer, when sun comes out
bushes of different kind of weeds in lawn all summer
lawn has never been green, even when it rain for days
brownish spots all through the lawn

Check your records I have called several times

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Amanda @ SLS
, US
Oct 12, 2015 10:01 am EDT

I understand your local office has been in touch with you and they have set up a time to meet with you.

Amanda
Scotts LawnService.

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K
8:15 am EDT

Scotts.com they changed the price and conditions of our agreement

We signed the contract with the company www.scottslawnservice.com. Basically, the made the work on time and it wasn’t bad at all. But they haven’t charged us we agreed. Also the price has been changed and no one warned us. We called to their billing department, but they only promised to sort out this situation. After that they continued to take money from us. Terrible services and you can’t trust this company.

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10:18 am EDT

Scotts.com poor service, lies about service

I finally called headquarters because I was being harrassed for a $39.90 balance, however, the service was never provided on date of question. No proof of it. Yard and shrubs supposed to be sprayed on regular basis. Never saw them after I requested to be called when they would spray my yard. I personally feel I was being billed without the lawn and shrubs ever being sprayed. Weeds, bugs, fungus over ran my landscape. The customer rep BILL is rude, cold- hearted, uncaring and lies. Don't waste your money on them. I learned the hard way.

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6:50 pm EDT
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Scotts.com non authorized service

My letter to the local scott lawn service:
This service was never authorized by me and in fact I refused it when solicited by phone!
I responded to a phone call asking if I wanted the service; when I was told of the price I declined saying I had a local person who has been doing for me for $225.
In addition, Michelle, or someone at the office was to call to schedule each service; I received no call for this service or the previous service.
When I called to complain I was told by Michelle that the manager would be in contact. This never happened. She did say she would cancel further service calls.
Last week I had to stop one of your techs from doing anything to my lawn. He said he would ensure I would not hear from Scotts again.

In summary:
1. My lawn was seeded when I had declined during the phone solicitation.
2. No one called in advance, as is the procedure, or I would have declined again.
3. After telling Michelle I did not want any more service, a tech showed up weeks later; again without a call ahead.
4. On a previous service call, again without a call ahead, the tech spread fertilizer and weed killer even though my lawn was torn up to put in an irrigation system and level the uneven areas, can’t believe anyone would do that without ever mentioning the condition of the lawn.

I am totally disgusted with the lack of communication and procedural screw-ups.

I would like to speak with the manager before I forward this complaint to the BBB.

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Ana Figueroa
, US
Jun 21, 2016 11:56 am EDT

Yes...I have same problem..always they call me for extra service ...always I say No..Thanks...last time I take a few days out of the country wen I come back I have a Bill on my door for $150.00...I call spoke to a Customer Service and she want me to pay for..I cancel complete the service...I will report this issue to the Government office...is same complain for a different customers..

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peterdpham12
Quincy, US
Nov 11, 2014 10:18 am EST

I have the same problem. I signed up to have an estimate. They asked for my credit card and told me I will not be charged until service is done. I said to them "no, I will not give you my credit card." She said: "It is OK."
Few days later, suddenly the guy call me for service. I said: "I have to check with my wife if she agrees to do it or not and I will call you back."
Now I have received the bill for $70 and $7 dollars for late fee.
Today I got a letter from American Profit Recovery, it is collection agency asked me to pay for this amount.
What should I do? Any help million thanks. Please help me by send me email: peterdpham12@gmail.com

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1:21 pm EDT
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Scotts.com poor service

We noticed last summer our back yard was not looking as healthy as our front yard. We had been using Scotts for awhile. I called to ask for an extra service call, only to find out they had not been servicing my back yard. NOW they were charging me for the complete service, even though the tech knew he was only doing half the job. They issued some credits, and were told once the year was complete we did not want them back again. In April, I came home and it looked like someone had ridden a four wheeler thru my yard. I found a notice on my door from Scotts saying they couldn't do the service in my yard due to the dogs being in the back. I called and told them they weren't supposed to be servicing my yard- we had hired someone else. I was told they automatically came out, but we had told them not to. Now I am getting a bill for a supposed service in Feb. We have called for over a month and have been told that Steve the manager would call us back. After 4 weeks of messages we are now getting a letter saying they are sending us to collections because we have not contacted them! So of course, if they did any service to the yard it was only half a service due to our dogs being in the back! They are dishonest from the inside out! Do not use this service. They do not stand by what they sell.

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3:26 am EDT
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Scotts.com fired for being a good employee

The GM fired me because he was caught running the trucks in very bad conditions. I told him my air condition belt was squealing at least two or three times. When confronted by a higher up he lied and said I never told him. I am an honest Christian hardworking individual and stood up for myself. To save his own job he fired me on the first day that I would not be considered a seasonal employee anymore. When I asks for an explanation Larry Vallier claimed he legally did not have to tell me anything. Later that day he admitted to other employees that he lied. This company is a joke and run by a bunch of greedy Yankees who have no business coming to the south and messing with the financial stability of good people. Don't work for them, and if you are a customer watch the tech the entire time they are on your property. They are only concerned about placing a bill on your door and would rather you not be home while they work. The south will rise again...

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11:46 am EDT
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Scotts.com sales people not giving correct info to lure customers in for their services

Serviceman and Salesman contacted us many times about their lawn service. Each time we told him that their services were too expensive. The other companies who had given us bids were much cheaper than his. After several conversations with him, he told us that he would give a plan for five app for $33.00 plus tax if we would let him do the service. We agreed to the $33 plus tax deal. He told us he would get this set up through their office and would begin the service ASAP. On 3-21-14, their tech treated our lawn. He left an invoice for $66.00 due immediately. I called the local company and reported what Steve had told us in order to get our business. The person in their office said she was not aware of this $33.00 program, but she would research it and get back to me. In the meantime, after several tries, Steve eventually answered his tele. I told him about the $66 bill that the service left. He said that is ok, I will get it straightened out when I go back to the office this evening. In the meantime, his supervisor called me. He tried to convince me that the amount of the cost either way would be the same. 5 apps for $33 each versus 7 apps for $66 each. How is this possible? I I told him that I could add, and multiply quite well. I told him to cancel the service and to send me a correct bill for $33 plus tax and I would pay the bill. Otherwise, I am not going to pay the $6600 because this is not what their serviceman promised us. This company is a rip-off. Beware when dealing with this company. Their salesmen will tell you one thing to get your business and when you get the contract or bill for the first treatment, it is totally different.

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9:00 pm EDT
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Scotts.com all around service

NEVER EVER USE THESE GUYS! The owner Will and I argued over service. First he starting insulting me, then he said he f--ked my wife.He repeated it over and over.Later that afternoon he called back and started cursing me out.I have heard a lot of others who have had similar experiences.I urge any one who has to call Jim Miller at scotts. He deals with the scott franchises and hes a very BIG DOG.His phone number is [protected] email is jim.[protected]@scotts.com . again don't use this guy hes a total clown who doesn't even do a good job

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8:56 am EST
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Scotts.com service and product

I have contacted them to NOT renew my contract and sure enough, they show up and leave a bill. I was told that when you use their services, it is automatically renewed every year. I was told that they are like the cable company. What? How is lawn service like the cable company? I called in 2010 in 2011 and just last week! Scotts is not like the cable company, they are like banks that continue to charge over draft fees for charges you did not authorize and then act like bullies and say it is not their issue because there is no proof I did not authorize the payment. Paying for services does not indicate approval.
BEWARE.

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Rockandroll
Philadelphia, US
Feb 26, 2013 2:16 pm EST
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They are the real pest.

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Amanda @ SLS
, US
Feb 25, 2013 10:20 am EST

Hi Sadi,

I am sorry to hear about your concern. Please drop me an email with your address and a little more detail. My email address is scotts.lawnservice@scotts.com.

Thanks,
Amanda Cordell
Scotts LawnService.

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10:26 am EST
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Scotts.com billed for no service

Billed for service that was not performed. Have talked to manager, (Chris) he has told me the service person has talked to me about the service.I have not heard a word form George the service person. I was told today on 12/12/12 that George talked to me last week that is impossible i was in California last week. He keeps telling his manager Chris that he has talked to me several times that is a LIE. I feel Scotts has ripped me off for $45.00 Dollars.I will never do service with Scott's again and let my neighbor's know what a rip-off they are.

David Chaves

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KMozzi
Old Hickory, US
Feb 19, 2013 6:29 pm EST

I am going through the same thing here in Nashville. We received a bill saying that they came out in November to air rate our yard. We called and let the person answering the phone that we did not have this done, please have someone come out there and look at our yard. No one came out and no phone call back. We called in January...No call back from Mgr. So today, Feb. 19th I finally get someone who tells me that they are a service manager. I tell him that we have been trying to get them and that the service was not done. Please come out and look at the yard. He tells me that it has been to long and that they will not be able to verify that the yard was not done.
This is not true, have you ever seen a yard after this procedure. The plugs lay in the yard for months. It is winter, we have not mowed.
The person on the phone tells me that his service tech would have no reason to turn in a invoice that had not been serviced. I said why would I lie, look at our history with your company. We have payed our bill and had service for a few years now.
I am so mad...He told me that I will pay the bill or it will go to collections. I told my husband this and he was told by someone with the company and he told Husband that this sort of thing happens. That sometimes the wrong yard is treated.
This back and forth went on for more than 10 minutes. The hundreds of dollars that we have spent with them has now come to an end over 135.00 worth of work that was not done. I am going to my attorney and the BBB and am going to seek a professional to come out and look at the yard and see if they can verify one way or another.
Please Don't use this company. They have been guilty in the past of doing more to the yard than we had agreed to. Why, more money. But my husband keeps wanting to give them a chance and now look where that has gotten us.

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Amanda @ SLS
, US
Dec 12, 2012 11:22 am EST

Hi David,

I am with Scotts LawnService Corporate office in Ohio. I will follow up with your local branch on this matter.

Please let me know if there are further questions.

Amanda

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6:30 am EDT

Scotts.com scotts lawn services advertisement is a lie

Received a mailing with an advertisement of free lawn analysis. Requested this service online. I received a call from Scotts representative in Elgin IL and was asked if I want any paid services. I said that I want FREE LAWN ANALYSIS as advertised. They told me that it takes up to 2 weeks to send somebody out. And that if I am not home, they will leave analysis at my doorsteps.

Nobody showed up. I have a live-in babysitter who is around the house all the time. Called them back after 2 weeks. Was offered paid services again. When I asked them about free lawn analysis, they told me that a person was at my property and performed this analysis. Then I asked how I can obtain the results of this analysis they told me that I can not.

I never expected that such a big company like Scotts would be so dishonest and will not fulfill their own advertisement.

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Lied to in Seymour, TN
Seymour, US
Apr 29, 2013 9:50 am EDT

Do NOT use this lawn service! You'll regret it!

A Scotts sales rep (Mark) knocked on my door (unsolicited )to pitch Scotts Lawn Service. I agreed having Scotts treat my lawn every 4-6 weeks at 46.00 a treatment which included the front back and side yards. I PERSONALLY walked the sales rep around the perimeter of the property so he was WELL aware of the area agreed to be treated on the service agreement. I asked Mark (sales rep) how Scotts could treat my entire yard for 46.00 per treatment, his response "we can lower the rates of treatments because we've canvased for and gained enough business in the Seymour area to do so."

I signed up, the service technician showed up TWO weeks after, treated the lawn and DID NOT leave an invoice. I spoke with someone in the Knoxville office named Paul who stated that the service technician didn't leave an invoice because the square footage was WRONG on the service agreement. Paul insisted that the square footage was an "error" and to treat my yard in the future would be double. I suggested to Paul that this was deceiving and poor business practices. He insisted it was a mistake. It's NO MISTAKE... it's called bait and switch.

If a Scotts Lawn Service Rep comes knocking at your door you're going to get RIPPED OFF!

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Amanda @ SLS
, US
Oct 24, 2012 6:45 am EDT

Sineg,

Please drop me an email with your address and I will be happy to look into this for you. we do offer a free analysis and provide you with the results.

My email address is scotts.lawnservice@scotts.com

Thanks,
Amanda Cordell
Scotts LawnService

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9:56 am EDT
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Scotts.com fraudulent billing

My son hired Scott’s to treat the lawns at my vacant house in 2011. Whatever they did to the lawn wasn’t effective enough for us to consider rehiring them. In spring 2012 we found a plastic Scott’s on the front lawn, assumed it was trash from someone else and didn’t think anything of it. Then the bills started arriving. I receive threatening letters and phone calls regularly at my home in a retirement condo. I refuse to pay for a service which I didn’t order and have seen no evidence that it was ever completed. They have referred the $40 bill to a collection agency. Do not ever do any business with such an awful company.

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Amanda @ SLS
, US
Aug 20, 2012 11:15 am EDT

BadBetts,

I am with Scott Corporate office in Ohio. If you would like me to review your situation, please drop me an email. Please include your street address in that email.

Sincerely,
Amanda Cordell
Scotts LawnService
scotts.lawnservice@scotts.com

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Scott Elliot Walker
Augusta, US
Aug 20, 2012 9:59 am EDT

MovieStop, suffers more employee & manager turn over than "movie Gallery" ever did! (which is why their video stores closed down), these idiots are often rude to customers, and ripp off customers, by selling videos at higher prices, that other video stores, plus they refuse to allow returns, or buy back videos at a fair price, they refuse to hire blacks, and keep an incompetent staff to stay on at MovieStop, until someone quits (which they usually do), and their military discounts- SUCK!

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2:29 am EDT
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Scotts.com they are supposed to come when I am home, they have times, but came when I wasnt home, n did half my yard not enitre yard

When I called them to do my yard again this yr, *after a cpl yrs ago I was a little late on a payment, but it was made, they never came back out or called to finish my yard for the yr, but I thought I would try them one more time...I'm sorry I did now...these people DO NOT DO WHAT THEY ARE ASKED. They have the times when to come to my home, they came when I wasnt home, n cant do the backyard unless I am home...I have called for 2 days for a return call, which they haven't even gave me the decency of...They also sprayed for grubs, WHICH I NEVER AGREED TOO., THEN CHARGED ME 41.00 FOR A TINY FRONT YARD...THIS IS b/s...never again scotts...I am goin to home depot n get my yard supplies, save money, n do it myself, the way I asked you to, but you can't follow directions, so you are fired scotts, n as for the 41.00 you charged me, that WAS NOT authorized, you need to cancel it, I am NOT payin for something I didnt ask for! You people I see have MANY COMPLAINTS, looks to me like you need a new crew, that can follow direction, unless your in it to screw people over. WHICH AFTER READING ALL THE COMPLAINTS, I THINK YOU JUST SCREW PEOPLE PERIOD.

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Unhappy customer in PA
Harrisburg, US
Jul 18, 2011 12:16 pm EDT

Do not use this company for any services. They send you "junk mail" then show up and start treating your lawn. they hide behind the fact that they sent you a document stating they would start performing treatment on your lawns, show up, then charge you for it. I did NOT request for them to come to my home and treat my yard... BEWARE OF THEM!

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Rita sangani
Cary, US
May 14, 2015 8:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, Today i seen invoice in my door. I was home but no one ring the bell.In invoice i seen they did service for trees and shrubs.how he can do service in 3 min.? He came at 8:01 AM and he done 8:04 AM. Temperature is 54 but he put 75 .weather is cloudy but he put sunny. And i did not asked for this service then why did they did? now i have to pay $ 50 for this ?. I told them i need service for grass and weeds.now with out asking me they start service for trees and shrub.

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Amanda @ SLS
, US
Aug 16, 2012 5:27 am EDT

Unhappie,

I am with Scotts LawnService Corporate office. I am sorry to hear about your concerns. Please feel free to drop me an email and I will be happy to review you account and your concerns.

Thanks,
Amanda Cordell
Scotts LawnService
scotts.lawnservice@scotts.com

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Tom Brady sucks
, US
Nov 21, 2011 3:44 pm EST

DO NOT GO WITH SCOTTS.. Theyre service is terrible and they could care less about your lawn.. All they want is your money

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Amanda @ SLS
, US
Jul 18, 2011 1:27 pm EDT

Hi,

I am with Scotts LawnService Corporate. Please drop me an email with your name and street address. My email address is amanda.cordell@scotts.com.

Thanks,
Amanda Cordell
Scotts LawnService

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intellex58
, US
Jul 18, 2011 12:47 pm EDT

Then grow a pair and tell them where to shove it, and to get off your property. It helps if you walk out with a 12 gauge slung over your shoulder they will realize you mean business.

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