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ScoreSense.com review: money taken out of my account without my permission 323

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Author of the review
10:37 pm EST
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I was scrolling through my bank statement and discovered a charge for $29.95 on December 28, 2010. I had never ordered or authorized any one to take $29.95 or any money from my account.

I have tried to contact scoresense to return my money to no avail. I am tired of these things happening. I have had subscriptions to magazines with money taken from my account despite the fact that I had never ordered any magazines. If you don't check your account, these people get away with it. It's so frustrating.

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323 comments
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Mionade
, US
Aug 21, 2012 1:24 pm EDT

I was told that I could get a free credit score report for just $1.00. Today I was charged $29.99 on my checking account.

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MAVERICK89
, US
Jun 03, 2012 10:27 am EDT

I WAS SUPPOSED TO BE CHARGED $1.00 FOR A CREDIT CHECK FOR MY RENTAL APPLICATION. THEY HAVE TAKING $29.95 OUT OF MY CHECKING ACCOUNT WITHOUT MY PERMISSION.

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moondrop45
Bay Minette, US
Jan 29, 2012 11:34 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Initially they ask you to pay $1.00, to cover the charge of the credit check. Then a week later I checked my account and found they had taken $29.95 from me, without letting me know! I was not aware of this hidden and conniving method...

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jobina davis
Houston, US
Jan 11, 2012 2:07 pm EST

i was unaware that these charges were made on a debit card that i never use on the internet. someone else must have filled out the information for this company site back in november but IT WAS NOT ME! please be aware that i have contacted the company to fix the problem.

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karla l brown
Norco, US
May 13, 2011 6:45 pm EDT

money's electornically withdrawn from checking account causing overages to my checking, i did not authorize this nor do i agree with these charges. must be returned.

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jameslauper
West Roxbury, US
May 19, 2015 1:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

am interested in doing a class action lawsuit anyone that's interested can email me at jimlauper@yahoo.com am a lawyer and victim also

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Sarah Russo
Cambria, US
Mar 09, 2015 2:05 pm EDT

Please cancel Monami and any other skin care products... You are ripping me off, and the product does not work!

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ScoreSense
Dallas, US
Feb 16, 2015 3:08 pm EST

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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Scoresense scammee
, US
Oct 15, 2014 8:51 am EDT

Add me to the list of people being scammed. I am also an unknowing sucker who asked for a free credit report and found a charge of $29.95 on a credit card. I called their number and tried for more than 10 minutes to cancel with no luck. They graciously agreed to give me a month of free service but refused to cancel. Now I keep calling and will go to the BBB.

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ScoreSense
Dallas, US
Oct 06, 2014 3:51 pm EDT

Hi, ,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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darkvirgo
Tucson, US
Oct 05, 2014 1:04 am EDT

I caneled my membership in July and this month is October they still taking out 29.95. I called them they said oh u never cancelled it. I said ### I did in July then they said they have to ask if I will get my money refund of course not. I wrote them nasty emailed. They are ripped off company.

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ScoreSense
Dallas, US
Sep 30, 2014 4:21 pm EDT

Hi William,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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William P Hagy
Avon, US
Sep 30, 2014 2:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I happen to check my credit card statement this month and found a charge from Scoresense for $29.95.After my investigation I found out that the charges have been reoccurring monthly charges for the past 24 months! For a total of $718.80! This is a scam and a USA COMPANY creating FRAD TO INNOCENT HONEST HARD WORKING AMERICAN CITIZENS.This MUST STOP and companies/owners need to be brought to justice!

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david soto
Hartford, US
Jun 27, 2013 1:39 pm EDT

I did not sign up for that so I want to get refunded for something I didn't approved

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jonathan lazo
los angeles, US
May 15, 2013 8:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

unauthorized charges of 29.95 taken from acct.

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Datsune
, US
Sep 12, 2012 7:51 am EDT

They took $26.99 out of my bank acct! They are a scam. I did not authorize this transaction.

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Gabriel Geller
, IL
Jun 25, 2012 11:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Second month in a row that my credit card was charged without me having authorized the transaction.

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shimon braunstein
Fort Lauderdale, US
Feb 05, 2012 12:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

Was charged $29.95for credit score, never used or asked for!

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Margodene Robinson
Sacramento, US
Dec 10, 2011 3:45 am EST

on 10/13/11 and 11/09/11 money are takenout of my account without my consent

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Ronald R Sandford
Stafford, US
Nov 03, 2011 1:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have unauthorised withdrawals from my account

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AnnaMTaylor
Springfield, US
Oct 18, 2011 6:42 pm EDT

This company charged me29.95 twice for services I had never signed up for. I want my money back.

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phyllis anderson
lake lotawana, US
Oct 08, 2011 12:17 am EDT

company has charged my bank acc. for what Idon't know

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phyllis anderson
lake lotawana, US
Oct 08, 2011 12:10 am EDT

just checked bank acc. & have a charge for no service

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sandra bowser
Raleigh, US
Aug 29, 2011 8:38 pm EDT

went into account took money out used visa card did not give permission

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Peggy Sturm
Jefferson, US
Jun 17, 2011 2:09 pm EDT

Money was removed from my checking account without my permission.

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Judi Salmon
Odessa, US
Jun 02, 2011 6:39 am EDT

On 5/22 $29.95 was taken out of my bank account without my permission.

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Barbara Stovall
Toledo, US
May 10, 2011 6:55 am EDT

For two months money ($29.95) have been taken out of my account without my authorization.

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scoresense classaction
Atlanta, US
Jul 11, 2014 12:58 pm EDT

I am both a victim of the scoresense scam (recurring charges despite cancelled account) and a lawyer. I'm looking to locate other victims of this scam with the hope of filing a class action lawsuit. If interested, please contact me with your story at: scoresenseclassaction@gmail.com. Thanks, SR

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ScoreSense
Dallas, US
Jul 08, 2014 4:47 pm EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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ScoreSense
Dallas, US
Jul 03, 2014 3:28 pm EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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account
gillette, US
Jul 03, 2014 11:23 am EDT

I called the canceled
dept to tell them to stop taken money from my account i got a guy who couldnt speak much english I told him to quit taken money out of my account so he asked me for my information he said he couldnt find my account except back 2 years ago.i told him y am i looking at my bank statement that says u took money out then.he kept arguing with me then he wanted me to send my bank statemnt to them i told him no way am I sending you my bank statemnt..he just kept aruing with me over the phone so I hung up on him

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ScoreSense
Dallas, US
Jul 26, 2016 7:14 am EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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Azucena14
Aurora, US
Jun 17, 2014 12:37 am EDT

I just have a question for all of you, when I go to their website, it says it is a 7 day trial and after that they will charge the monthly amount of 29.95, , , , now I have enter many trials on the internet but I make sure that I call to cancel before they charge me, also I read the agreements and clearly says it in the agreements that is a 7 day trial, , , so I don't understand why you guys say they are a scam, their agreements and time of the trial are clearly stated it on their website, , , for them to have your information and even your credit card you had to agreed to the terms and conditions and fill out, , , their form for them to have your information, , , , , , I know of this but I signed up many many times for things on the internet and never even bother to look up their terms and conditions, , , because USA want to have fast food and everything fast people in America don't take the time to read, , , , , lets be honest here please, , , , I want to hear just one of the above that complaint, , , did you read the terms and conditions of what you were agreeing too? I bet cha NO.

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ScoreSense
Dallas, US
Jun 13, 2014 3:39 pm EDT

Hi Katy,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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ScoreSense
Dallas, US
Jun 11, 2014 3:51 pm EDT

Hi Kathy,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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katy fugate
, US
Jun 11, 2014 3:40 am EDT

They have been take $20 Out of my husband's account since 2008 and since I am not on his account I cant do anything about it, It is so frustrating .

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ScoreSense
Dallas, US
Jul 26, 2016 7:14 am EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone
directly, please contact our Customer Care team at [protected] to address your concerns.
Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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ScoreSense
Dallas, US
Jul 27, 2016 5:39 am EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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Gbunn998
, US
Dec 06, 2017 8:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of ScoreSense

I didn't have knowledge that you were taking 39.95 from my account which caused other problems for me. I have cancelled the account and want my money refunded or I will contact a lawyer

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ScoreSense
Dallas, US
Jul 27, 2016 5:39 am EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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ScoreSense
Dallas, US
Jul 26, 2016 7:14 am EDT

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at [protected] to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense