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ScooterNitro.com Complaints - Scooter was not what was ordered

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ScooterNitro.com

Posted: 2008-09-07 by Karen  [send email]
Scooter was not what was ordered
Complaint Rating:  50 % with 2 votes
Company information:
ScooterNitro.com
Missouri
United States
www.scooternitro.com

Very Very BAD experience! I was sent the WRONG scooter and they told me "Well someone got your scooter and you got someone else's, we make mistakes too, nobody is perfect" That must be some great customer service! It was also missing parts and bolts. When I called them on the part that was missing, (the storage box) they told me that they were sending it out and they never did. I also have been waiting on my registration for weeks now. I can not get plates to drive it until I get my registration from them. I would never recommend anyone to the company! They are very RUDE and the biggest liars!
Comments United States E-Shopping
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 548 days ago by Kay  [send email] 0 Votes
My husband brought me a Machoman 260 Touring Scooter from these people on June 17, 2008 for my birthday.They said it would be delivered before my birthday which was June 28.We never got the scooter until July 15.The crate was damaged. When got the scooter together after our trip .The gas line had two gashes in it. We called them and they were suppose to send us another one which we never got. Then the clutch basket came off and we call them again, This time they gave us the name of two places that work on them.They told us to called them to get it fix.When we took it to them, the places did even know who SCOOTERNITRO was.When we called them again they said they would only replace the parts and we would have to pay the labor. The guy at the place where I took it was very nice and he got right to work to see what the problem was so that I could enjoy the scooter. The scooter only has 66 miles on it and now the gas tank is leaking. I will never buy anything else from these people or tell anyone about them.Wished I had checked them out before my husband brought this one.
 539 days ago by Robert Schuetz  [send email] 0 Votes
I came across a Dealer selling the Same 260cc, saying they have all kinds of Parts, then when you check there parts list they do not show one part.

I have E mailed them, requesting certain small parts, an were they in stock . So we shall see if they operate like ScooterNitro, For I have order parts from them, said 3 weeks, that order was [placed july 8th.

The name of that Dealer that is trying to sell the same machine, is Killermotorsports .com located in Ft.Worth Texas .

I will tell one and all anyone purchasing this 260 cc, is the most unsafe for any body, you better have a lot of Patience, an plenty of tools, an skill to work on it.
First. No netural
Second, Never park it on the side stand, for any slight breez an it will fall over.
Third. Brakes on it is No good .
4th Turn signal Switch Garbage
5th Missing Parts
6th Warranty Parts only, an if you receive it crunched, you may get Parts an you may not.
7th the seat is worse than a park bench or stump.
8th You will never, I say never see that 85 mph . May if you throw it off the great wall.
9th. the Fuel tank leaks.
10th, when you first get one be sure an check all fluids, an fill the radaitor, from under the seat an check it after every trip till it stays full, that resevor by fuel tank will give you a false reading.
10, th Air vents by foot pegs, vibration, breaks off the plastic dol pins.
11. th Make sure you have 6 point metric sockets, for you will find some are over torqued. An some missing studs. Mine no manifokld gaskets aftesr it got loud an one stud was gone an the other nut was off.
12. Molding for tote box 14" short
13th, Mounting tote Box holes never lined up .

I think I have said eneough, yet I repeat, any one purchasing this machine for there children, or wife, If you think anything of them . don't .

For I use to run a motorcycle shop, No how, Now way would I ever, begin to try an sell these, for you will be in manmy a law suit or on the run, like I feal some of these sellers.

Gonna purchase a scooter, I say find a Helix, or a Mfg that is reliable. I will take my beating, just never engaged brain, what little I have left . Just say, I have just ____ $2600.away.

An that 60 mpg +, you can for get that also .
 524 days ago by Roxanne Karney  [send email] 0 Votes
I, too, was delivered the wrong scooter; they did, however, let me keep the model delivered for the price of the one ordered. When I re-ordered what I originally wanted, they delivered an unassembled scooter with instructions so minimal, I could not possibly put the thing together!

Now their site has been down for weeks- anyone know what's going on down there?
 512 days ago by Joe  [send email] 0 Votes
Radio has no reception. Contacted the firm, and response was they did not install antenna's on this model. Battery does not hold charge, response order the part and replace it. Now question: After reviews of all correspondence the conclusion is or am I incorrect. The BRAKES do not function properly? I could be seriously injured? How thne in G name can I correct this problem or submit to not driving it? What are the symptons or possible causes for the brakes not to funtion? What can I do, after all I am in the same dire straits as the rest of you, this amount of expenditures for something that I can be maimed for life. I use this unit for short hauls to work as a sub teacher, but after review of problems now have developed a fear of it. It is indeed a shame that the AOL or a represntative could not review this prior to admission for sale to the AMERICAN citizen. We trust these advertisements to no avail. Someone assist me in preventing an injury to me and the thought of my family witnessing me in a state of not being able to work for a product that was fully misstate in its promises. PLEASE ADVISE how to if necessary the most important fact of the bike. THE BRAKES. THANK YOU & BLESSINGS.
 477 days ago by Robert Schuetz  [send email] 0 Votes
I have even wrote Roteka, for a repair manual. Response none.

I see some . you check for repair manual. Just pictures of basic parts like, what we all more an likely received. Like engine, not broken down in parts.

For carb, found one listing it for over $200.

Next would you ever get it ?????

I would like to know how many there is out there that are in the same route we are . Know there is many.

Happy Holidays. An if I ever get a reply from the Attorney Generals office I will fill you in.

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