Complaint Rating:

I have to agree with everyone's complaints about this company.

We started getting these books last year. We tried to stop scholastic from sending them but there were never any representatives to take our call and we were put on hold during midday when we cannot effort to stay on hold for long. ultimately, to stop them from sending us more books, we paid for the packages and asked them to stop sending more. However, we still kept getting more and more packages. We never opened any. The bills from scholastic came in and these threatened of dire consequences if we did not pay. We called and explained to them we did not want these books in the first place and that we had already let them know of this. They asked us to return the packages to sender and we did so "returned to sender".

Now, 2 months later, I've received this bill from a "collection agency" threatening us again and asking to pay for stuff that we had already sent back to scholastic. No one picked up the phone (as they work only 8-5 M-F). I have no time in the middle of the day during a weekday to call follow up every time we receive a package. Dealing with scholastic and following up on these things has been very hard.