Complaint Rating:

Company information:
Universal Vacation Club
United States
myuvc.com

Universal Vacation Club lied during the presentation and sweetened the deal with a Free Summer Week. Yes, they said entirely free, no maintenance fees. Turns out the other name for the Free Summer Week is a Gold Week which requires a maintenance fee. They say they never heard of a Free Summer Week. Our presenter, Rebecca McCallie really scammed us. She wouldn't return any phone calls either when we were disputing the contract terms. I filed with the FTC and the California States Attny who states they have no jurisdiction over the issue because the contract was signed in Mexico. We'll my answer is that UVC has no jurisdiction over me since I am a US citizen and the contract was signed in Mexico. I am currently mailing the US Consulate for Mexico in order to get out of this contract. If everyone that has ever had an issue with this company does the same, we may get results.