Complaint Rating:

Company information:
Royal Holiday Club
Airdrie, Alberta
Canada
www.royal-holiday.com

I am hoping that someone out there might be able to help. We were on vacation in Mexico April 2007. We received this VIP invite, and although we tried to turn it down, we were persuaded into attending. As always these presentations give you false hope and expectations, and I knew that. At the end we said we couldn't afford it and again, was pushed into a meeting room. After going over everything we thought well maybe if there was a trial package. We were given a smaller package but it wasn't a trial. We are now stuck with this for 30 years and will NEVER be able to use it. We were told we could use RCI, and I expressed no interest in RCI because of the additional cost. They said they pay for the membership...LIE. They said you can put it for rent, well I tried that and before you can put it up for rent you have to have at least 300000 credits per year and have recently upgraded by 10000 credits... DECEPTION!. These are only two of the lies and deceptions we have been subject to. I have written many emails to the company asking for some compensation, but of course no response. I have recently lost my job and we have to move 3000 miles to take care of elderly parents. We don't have the time, money or patience to use this. I don't care about the money lost so far, I just want to get rid of it. Does anybody have any words of advice?