Complaint Rating:

Company information:
Verizon
Virginia
United States
www.verizon.com

I signed up for the Triple Play over 10 weeks after being told by the Verizon sales rep that I would receive a $200 gift card if I signed on. I just called Verizon’s customer service today after 10 weeks of waiting for my gift card and was told after 30 minutes on hold, “Sorry the rep told you wrong, you do not qualify”. They offered to give me a $5 monthly credit, totaling $120 over two years. Verizon is a company is deceitful that practices in telling prospective customers anything necessary to get them to sign on, knowing very well that they will be sent a stray through their practice of passing the buck till one eventually gives up. All those that have been a victim of being promised a gift card should band together and bring a suite against this deceitful company, until they will discontinue this practice.