Complaint Rating:

Company information:
Sprint
United States
www.sprint.com

I ordered a PC card from Sprint April 2007, online. It looked like the order did not go through. So, I did it again. 2 PC cards showed up. I opened 1, tried to download it. Not compatible with my PC. I called Sprint, they sent me return envelopes. I sent both PC cards back. They have billed me for the following 6 months for 2 cards. I was finally able to speak to a real person, and they deleted the account.

They said my balance was zero. I am still getting billed for 1 PC card, and they even sent me a check for 6.99... said I overpaid them for one of the accounts. I cannot open any account online with sprint to check any status. You need a Sprint phone number to access anything online. Anytime I call, I end up telling the whole story to at least 7 different people, none of whom help. Now I have RPM creditors after me. SPRINT SUCKS.