Complaint Rating:

Company information:
FotoConnection
United States
www.fotoconnection.com

We ordered a camcorder n they told us that it comes w/ a battery that lasts 15-30 min. so we went with the upgrade that was $40 more. We waited over 7 days n still did not receive the camcorder. We looked on the internet, then noticed all the bad reviews n got really worried. We started calling to cancel n they said it was shipped already, we received it a week later with no upgrade battery. We called n they said it had been shipped. Now 1 1/2 mos. later we still haven't received it. I called them n they said it came with the camcorder (which is a lie). They said it originally comes with a 1L5 n we got the upgrade 2L5. We called the vendors and they said there is no such thing as a 1L5 and that all the camcorders come w/ the 2L5. I told the guy here that, but he told me that, that person I talked to didn't know what he was talking about and that he can send me 5 tapes for my camcorder for the misunderstanding cuz there is nothing else he can do for me. Well... that's a learning experience and lets see if they really send me those tapes! LOL Dumb :)