Complaint Rating:

Company information:
Pep Boys
United States
www.pepboys.com

I went in to the pep boys in Redlands Ca. to by a generator. I’ve been looking every where for a little generator I was in three days ago and it was priced at $119.00. When I came back to buy it they had to large signs and a big display with the same price on it. The sign didn’t say it was on sale or anything. I went to the register to buy the generator and it rang up $149.00 I told the girl it was wrong and she sent the manager to go check. When walking back there he said it had a $20.00 rebate that’s what it was supposed to be. The sign said nothing about a rebate and even with that rebate it doesn’t bring it down to $119.00 the manager said I had to pay the price in the computer no exceptions if I want it that’s what I have to pay. He was so rude and especially the way the economy is you think they would want to keep customers.