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ExactReplicas Complaints - scam

Review all ExactReplicas complaints

ExactReplicas

Posted: 2008-05-20 by Denny9 [send email]
scam
Complaint Rating:  92 % with 12 votes
Exactreplicas.com is a total scam site! When you order the watch and they have your money, that's the end of your communication. That is unless you threaten them! The watch may arrive in a month and you can beleive that it is very cheap imitation, about a $10.00 watch. then when you asked for a refund, you have to threaten again to get them to respond. It's taken me and American Express 3 month's and still no refund!
Comments United States Fake & Novelty ID
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Comments

180 days ago by Michelle [send email]
i also ordered a watch in march THEY TOOK MY PAYMENT DIRECTLY, and after complaining and endless emails they just kept saying please be patient then after one month or more received an empty packet with message from uk postal people saying it was damaged in transit, there was nothing inside. I let them know and please be patient was the response again. Now its June and still nothing, they have not replied t me in weeks now BEWARE AND PASS THIS MESSAGE ON TO ALL YOU KNOW COMPLETE SCAM COMPANY!!!
178 days ago by Robert Muirhead [send email]
I thought I had bought a watch from Exact Replicas, but it looks like I have just made a donation . They took my money quick enough . After 6 days no contact has been made as promised . I have emailed them every day but only receive automated emails in return . If I receive my watch I will give an up date, but I wont hold my breath .
175 days ago by Julie Seidel [send email]
I could just copy the others comments! Paid for the watch, waited patiently, emailed, auto response with promise of update in 24 hours. No response, emailed again, same promise, different reference number, again, no response again and again. Their "live support" is DEAD, their customer service is never available by phone. I guess I need to start threating, maybe then I would have the satisfaction of venting a little. STAY very far away from this site.
171 days ago by John [send email]
Does anyone know if replicamonkey.com is any good?
131 days ago by Judd [send email]
Just ask Randy
131 days ago by Judd [send email]
Sorry, if you dont know Randy; seems 2 b the only guy 2 have got awatch from exact. HE, S the man, check the site complaints my friend.
129 days ago by John Cooper [send email]
I also ordered a watch on he 22/6/08 and it was taken out of my amex, a month later i have received NOT what i asked for but an inferior one from china, and also can get no response from the company althouth in their favor i did get an e/mail to say they would give me 20% off, but now the watch doesnt work, so in all a couple of hundred dollars out of pocket, not a good exercise ...J C
123 days ago by Amy Kosofsky Fish [send email]
I will never order from them again! I ordered 2 watches (took over 2 months for delivery!)and within a month they both broke. I have been waiting over 2 months for one to be returned to me and they keep giving me the run around. It seems like they do this to more than just me. I hope people read thee testimonials and do not buy from ExactReplicas.com!
115 days ago by Rene [send email]
I tottally agree with others. I initially ordered 2 watches. Before receiving those I ordered 2 more. LMAOAfter over a month I received original order. JUST cheap chinese junk. When I emailed to complain I received an email asking if I would like a 30% discount and keep the item. I replied no. Send me what I paid for your problem u fix it. Tahat was 2 weeks ago. Also still have not received 2nd order and abogus tracking #. If u want to get ripped off then deal with these thieves that's all they are. In all my emails and replies I must have dealt with 10 different indivduals. I did receive two watches but they are such poor copies I might as well have bought a 15.00 timex. I have had successful dealings with rolex2u.com
94 days ago by Martin [send email]
The complaints on this site do not represent the overall experiences of our customers. We at exactreplicas.com provide quality watches at a fair price. We appreciate constructive criticism that pushes our representatives to provide better service. In addition, we recognize the possibility for errors within our customer service department.

To resolve impulsive complaints we recently instituted an improved customer support system. Our new customers will receive a call or an e-mail immediately after placing an order. Under this new structure representatives and consumers will establish an ongoing communication channel.

Overall, we strive to provide the best possible customer service. We are not scammers, fraudsters, or crooks: and despite these allegations we will continue to improve our business practices until we reach 100% consumer satisfaction.

Each inquiry on this site will receive an email from exactserve@hushmail.com. If you currently face issues resolving an open account with our company please feel free to contact us via the above address. Thank you for your patience in dealing with these unfortunate matters.

All the Best,

Exactreplicas.com
83 days ago by David [send email]
My name is Dave and I live in Atlanta. I am grateful I was one of the luck ones and never had the problems listed here with exactreplicas.com's watch quality. Last October (2007) I bought a smooth bezel high quality replica Rolex for my wife. Believe it or not, it did arrive in about 9 weeks, and yes there was absolutely ZERO responses to my email inquiries, however The watch that was delivered was high quality and still works flawlessly today. I was reluctant to buy from them again this year due to the fact of ZERO communication, so I ordered off of one of their competitor's sites (rolex2u.com) and once again I have the same issue of infinitely waiting without response to my emails. I will post and let all know the final results of this site as soon as items actually show, but for now people-sit on your money and deal with only EBAY suppliers in the US. I won't deal with any companies outside the US anymore that is a fact!! Especially when they charge high shipping charges and it takes over a month to get an express air mail delivery. Good Luck to all with your watches/purchases and remember for future purchases-buy only from US suppliers/distributers.
69 days ago by Lol [send email]
Thank God I found a hook up locally, IF anyone needs LET ME KNOW! I can hook you up, dont trust these MOFO's !!!

ALL THESE FAKE ID SITES ARE SCAMS - PEOPLE! dont waste your money on these morons! they setup fake websites TRUST me all fake shit! I have been ripped of 3 times by 3 different websites and so have a few friends of mine!!!

DO NOT TRUST ANY NOVELTY ID SITE ALL ARE SCAMS!!!

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