Complaint Rating:

Company information:
Ultimate DVD Shop
Poulsbo, Washington
United States
ultimatedvdshop

We ordered the complete series of American Dreams. Our credit card was charged immediately and we were told the product would ship 12-14 days. Then we received an "oh, we don't have it available" letter and if we wished to cancel to contact them. I sent two emails...tried all the phone numbers I had available and none of them worked. Then on the scam website I got the most current phone number from another disgruntled customer. Please make a note...the number that works is 1-800-787-1219.