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Scam and rip off!
Complaint Rating: 
Company information:
DirecTV
California
United States
I, too, fell for one of their "perks" - free DVD player. My service was installed 12.12.07 & my salesman told me that I would be receiving the Redemption Form for the DVD player. After making 3 calls, I finally received the form 1/19/08 & noticed that the form had to be "postmarked by 12/31/07". Wrote note on it that service was not installed until 12/12/07 & mailed in necessary paperwork. After many calls about not receiving the free DVD player, DirecTV is saying that my promotion package expired 10/31/07 & I am not eligible for the free DVD player! Why wasn't I told this everytime I called for the form??? What lying rip-off artists they are! But, I am not done with them. I am living up to my end of the agreement and they should too. If I was to cancel my agreement with them, I would be penalized. I have filed a complaint with the BBB and the Attorney General's Office. I warned DirecTV that I would post a message on this website & also will post one on "Rip Off Reports". I want my DVD player and I WILL GET IT!!!
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