Complaint Rating:

Company information:
www.oneclickfurniture.com/www.furniturebrandsgroup
New York
United States
www.oneclickfurniture.com

OneClickFurniture.com
Posted: 2008-03-15 by Nicole Frosch [send email]
Scam and lies!

Complaint Rating:
Company information:
OneClickFurniture.com
New York
United States
www.oneclickfurniture.com / www.furniturebrandsgroup.com

PLEASE do not order any furniture from Oneclickfurniture.com or FurnitureBrandsGroup.com. This a complete SCAM! I ordered a piece of furniture and my credit card was charged right away which tipped me off that something was wrong because any reputable company will not charge your card until the merchandise ships. I ordered the piece of furniture on oneclickfurniture.com and the order confirmation was emailed to me with from furniturebrandsgroup.com which was also suspect. I kept calling Furniture Brands Group and checking my order status and was told that the merchandise was on "back order." After about two months of getting the run around I called my credit card company and filed a dispute. PLEASE NOT THAT MOST MAJOR CREDIT CARDS REQUIRE THAT YOU MUST DISPUTE THE CHARGE WITH YOUR CREDIT CARD WITHIN 120 DAYS OF PURCHASE OR THEY WILL NOT BE ABLE TO HELP YOU.