Complaint Rating:

Company information:
OneClickFurniture.com
New York
United States
www.oneclickfurniture.com / www.furniturebrandsgroup.com

PLEASE do not order any furniture from Oneclickfurniture.com or FurnitureBrandsGroup.com. This a complete SCAM! I ordered a piece of furniture and my credit card was charged right away which tipped me off that something was wrong because any reputable company will not charge your card until the merchandise ships. I ordered the piece of furniture on oneclickfurniture.com and the order confirmation was emailed to me with from furniturebrandsgroup.com which was also suspect. I kept calling Furniture Brands Group and checking my order status and was told that the merchandise was on "back order." After about two months of getting the run around I called my credit card company and filed a dispute. PLEASE NOT THAT MOST MAJOR CREDIT CARDS REQUIRE THAT YOU MUST DISPUTE THE CHARGE WITH YOUR CREDIT CARD WITHIN 120 DAYS OF PURCHASE OR THEY WILL NOT BE ABLE TO HELP YOU.

I have reported Furniture Brands Group to the Better Business Bureau and am also filing a complaint with the New York Attorneys Generals Office. PLEASE DO THE SAME IF YOU HAVE ALSO BEEN SCAMMED. WE NEED TO PUT THEM OUT OF BUSINESS SO THEY DO NOT KEEP DOING THIS!!!