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Intellius Complaints - Scam and fraud

Review all Intellius complaints

Intellius

Posted: 2008-07-01 by Ron M. Kolman [send email]
Scam and fraud
Complaint Rating:  88 % with 8 votes
Company information:
Intellius
Connecticut
United States
Phone: 800-211-9749
www.intellius.com

After running a $9.95 address/phone search (one time charge), i find six months later I've been paying $19.95 monthly for "home Protection services by Intellius." 1. shame on me for paying bills this carelessly. 2. This organization is all over the web with charges of fraud and somehow managing, in a smarmy fashion, to initiate this monthly billing.

I plan to dispute all these charges as "intentionally misleading and malicious 3rd party fraud." I ENCOURAGE EVERYONE who has had the same experience to DISPUTE the charges with your credit card company. Given these circumstances you stand an excellent chance of winning this dispute and Intellius refunding, or at least settling for reparation.
Comments United States Security Services
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Comments

32 days ago by Lisa [send email]
I too have been charged 19.95 per month for allowing a .99 search on Intellius so that my grandson might try to find his biological father's phone number. During that quick transaction (we never found the phone number) we made no agreement to sign up for "protection services" for $19.95 per month, but this has been charged on my credit card ever since. When I called the phone number that appeared on one of the credit card charges, I was put on hold for extensive periods until I nearly gave up. Finally, I got through to someone whose only response was that it was my responsibility to check my credit card for any fraudulent charges and to contact my bank. After a 20 minute discussion, the phone operator hung up on me. How can these people get away with this with no prosecution?

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