Complaint Rating:

I used Travelocity to book a rental car with Budget rent a car for a stay in St. Croix. The Travelocity trip confirmation quoted a total of $560.33. When I returned the car Budget had in their records a total of $675.86. This apparently had been the amount Budget headquarters received from Travelocity.

I called Travelocity and was placed on hold several times. With no resolution from the Travelocity supervisor and my flight soon departing I had to leave the issue unresolved. I've subsequently contacted Travelocity customer relations but no action.

I'll never use Travelocity again.