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Scam and cheating
Complaint Rating: 
I ordered this item Sept. 9th and after seeing my order summary realized they over charged me $20 for shipping. I called their "customer service" number several times the rest of that week only to be told my order wasn't in the system yet and couldn't be adjusted or canceled until it was.
When I called back today, the 16th, I was told that it couldn't be adjusted or canceled because... it had already shipped! The ad and infomercial show a CORDLESS drill and tell you S & H is $19.95. S & H is actually $39.95 for the CORDLESS drill that is shown. The $19.95 S & H applies to a CORDED drill which is NOT mentioned or shown.
The CORDLESS drill is an upgrade. This is bait and switch advertising, it is also fraudulent and deceptive.
THESE PEOPLE ARE LIARS, CHEATS AND SCAMMERS! I will never trust another infomercial and will not buy anything online without doing more research about the product beforehand.
I warn all of you to do the same.
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