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Scam and cheating
Complaint Rating: 
Company information:
Norton 360
Franklin, New Hampshire
United States
www.norton.com
I just got off the phone with customer service from Norton.They are supposed to refund $69.99 for an order made by mistake.I renewed my subscription at$59.99 yesterday and today I got 3 emails telling me I had chosen to "opt out" of Norton 360. What a mess! Hopefully everything was fixed this time.
According to the service rep. my subscription is good until October 2009. We'll see when the credit card bill comes if everything is ok. I was ready to throw the computer out the window. Why do they do this to their subscribers? I keep on getting notices that my subscription will run out even after all of this.
Wish me luck.
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