Complaint Rating:

Company information:
CameraAddict.com
United States
www.CameraAddict.com

Such a scam!!! I ordered a camera online from this company. The next day I got an email requesting that I call to confirm my order for it to be shipped. After calling and getting pressured to buy all this expensive stuff I did not need, I am finally told that this camera is Japanese, not American and all the words on it will be in Japanese. I'm told if I want the American version it will cost me about $30 more. Then really fast I am given my total and hung up on. My total was over $50 more than it had been before. I went back on the website and nowhere does it say that this is a Japanese camera. I called back to cancel this order, and after two hours of holding on the phone and two emails, I was told by a very rude man "Too bad, you already got it." I'm told I already confirmed it and I can't do anything about it, unless I want to pay for shipping and 15% of the total order just to cancel it. This is the same guy that told me the camera was Japanese, even though I was lead to think I was talking to a customer service person. I told him that the website doesn't mention anywhere about the Japanese, and he argued with me that their "Policy says that they also sell foreign cameras." But even their policy doesn't even say anything about that. I ended up keeping my order because I was not about to pay this guy all that money to cancel my order. This company is totally unprofessional, and a scam.