Complaint Rating:

Company information:
TVAddicts.tv
United States
www.tvaddicts.tv

I ordered the complete Cosby Show series on 12-14-07 and was immediately charged $127.72 on my credit card. After 2 weeks and no product, I attempted to call their toll free number... out of service. i then attempted to contact them via email... they responded 6 days later and said please be patient, it's coming. Then I received 3 emails over 8 days stating that the item was on backorder and I could cancel the order by replying tot he email send to me by them. Well, they kept sending me emails, but never canceled the order. Finally got someone on their live chat and they begged me to be patient and kept offering me perks... like 10% off my purchase. Finally got them to say they would refund my money but would take 10 business days... still nothing. Finally disputed charge on my Visa and am hoping to get it resolved quickly. BUYER BEWARE!!!