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saveAce Complaints - unauthorized billing

Review all saveAce complaints

saveAce

Posted: 2009-07-11 by   macbeth_jane
unauthorized billing
Complaint Rating:  99 % with 77 votes
Company information:
savingAce
United States
savingsace.com

saveace sent me a bill of 19.95 today july 11 2009. i have never knowingly register for any service with them.
they claim to have gotten my info from mylife.com. i hope i will recieve no more bills from all this fraudsters.


My life.com is connected to SAVEACE and also known as reunion.com. I've being recieving numerous payment on my debit card. I believe they distribute your account number to all this fraudulent company which then start making unauthorised billing.

I recieved two times billing of 4.95. i called my life and was told it was a non-refundable fee for accessing mylife.com members contacts. This was after i paid a $60 dollar one year subscription fee in june 2009 for that same purpose.

I was then billed 19.95 today july 11 2009 from saveace. Which i have no clue who they are. I called mylife.com on 18887041900 asking them if they knew something about the billing because i know for a fact that i never used the card for any online billing accept for mylife.com bill. mylife.com denied giving savingace my acct information but accepted giving them my email address. I called savingAce on 1888 593 5216 giving them the account info i used to sign up for mylife.com and i spoke to a representative who told me that mylife.com gave them all my log on details including my credit card number.

which draws a conclusion that mylife.com sells your private information to other fraudulent websites
Comments United States Unauthorized Charges
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 253 days ago by   asshole21323223 0 Votes
bitch u better stop taking peoples numbers and taking money that they never even gave to you
 248 days ago by   Lisa in Missouri 0 Votes
They did the same to us, but we can not get ahold of anyone without a membership ID# and never a real person, gonna let the Bank deal with this one, or if no results make a police report, we never signed up for thier services, ther is also another one doing the same thing it is called homesavingsmall.com Beware folks they are coming out of the woodwork, mylife.com did the same thing to us last week, now this week we got hit with 19.95 for the 2 sites listed above.
 247 days ago by   Lori in WY 0 Votes
I too have just had a payment of 19.95 taken with out my permission from saveace.com. I have never even heard of these people until the statement showed up on my account. I tried calling the number but didn't get any where with that nonsense. I signed up with Mylife.com about a month ago for a 3 month subscription, when I realized that they would continue to charge me every 3 months, I called and canceled with them, so apparently they have done the same to me, sold my info. I'm going to my bank today, I will also file a complaint with BBB. Husband is pissed at me now, why do people have to be so damn shady. I don't see how this can even happen.
 229 days ago by   Diana12 0 Votes
I had this too today and I swear I dint even sign up for mylife or reunion or whatever this is so I am lost and even more since I didnt sign up nowhere, never gave my CC numbers to anyone or my CC did ever leave my hand.
 229 days ago by   Diana12 0 Votes
BTW.. from me they took even $24.95
 217 days ago by   alice b toklas 0 Votes
Same thing here! MQV acting as agent for "Saveace" deducted $19.95 from my checking account. If you call the toll free number, it asks you for your CC # before you can even find out what's going on!

How they got this info, I don't know. I'm taking it up with my bank, too. I just hope they don't deduct any more from another source! I am going to have to close this account, pronto.
 217 days ago by   alicebtoklas 0 Votes
One more thing - BEWARE of MyLife - I thought I had signed up for a free membership. They are VERY sneaky! You click on sign up free, but underneath that, in fine print, is an agreement to their terms and conditions which you automatically assume is just typical agreements. NOT SO! You agree to let them deduct virtually anything from your CC or debit account whatever they want!

Not only did Saveace get $19.95, but I was also charged $36.00 ($1.00 supposedly going to charity) for a MyLife/Reunion. There's no telling what else may pop up. So I have to go block my debit card and close my checking account first thing tomorrow morning.

WHEN YOU JOIN MYLIFE, YOU AGREE TO LET THEM CHARGE YOUR ACCOUNT ANYTHING THEY WANT TO. BOGUS, BOGUS, BOGUS.
 214 days ago by   TRISHGREENE 0 Votes
today is august 19, 2009 an early this morning my debit account had been accessed twice once by saveace an another for homesvingmll. each getting $39.90. I to had use mylife.com for a speical offer on one time search for two dollars. and that is all they took so far. but now i am out $80. I have never used our card online before in fear of this happening but i did and they got us. i will be trying to get our money refunded by the two companys, if they refuse i will be contacting an attorney for the fees. good luck to all an DO NOT use MyLife.com. Trish Greene Lakeland Florida
 208 days ago by   Batuhan Sen 0 Votes
Also my account was charged 2x $19.95 by SaveAce and when I disputed these charges the bank sent me a letter saying that "this is a merchant that automatically bills your account periodically", though I never even hear about this company. On top of it the bank said it cannot do anything and I have to contact the company directly. I'm wondering if there is this many complaints out there about fraudulent activities of SaveAce if banks could block any payments on customer accounts that come from this company.
 205 days ago by   Malinda Williams 0 Votes
would like to cancel my subscription
 205 days ago by   Malinda Williams +1 Votes
would like to cancel my subscription
 199 days ago by   Zdogg +1 Votes
Save Ace took out 19.95 out of my bank account without my permission. The Account they took it from caused me to overdraft my account Something should happen asnd stop these criminals from doing this to someone else Ian Zachafre Taylor West Chester Oh
 199 days ago by   Zdogg 0 Votes
i want to cancel my subscription and do it now
 198 days ago by   jennifer reeder 0 Votes
saveace toook 44.00 dollars from my account without my knowledge i didn't even sign up for their service if this service is not cancelled I WILL SUE YOU!!!
 198 days ago by   BrandyWithnell 0 Votes
Save ace took 24.95 from my account. I was only supposed to be charged $1.00 for a trial of 30 days. They called me the same night they charged my account. I want my account canceled now.
 194 days ago by   Detective Fran Foster 0 Votes
All the victims above need to contact the FTC and file a complaint and they all need to file a report with BBB and the Office of Comsumer Affairs, I am working a fraud case involving this group but no complaints have been recorded, your card agency or bank will only go so far you need help from Law Enforcement and taking your complaints to the government will assist in gettting attention drawn to the fraud .
 193 days ago by   babgrlj26 0 Votes
what the f??k is this? i never authorized anything... i checked my account and theres an authorization for 24.95... what do they even sale? I turned it over to the fraud department thru my bank and got my money back...
 191 days ago by   bjl6457 0 Votes
I am yet another person that had TWO amounts of 19.95 taken from me. They said it came from my order at Vitacost.com.

Call this number: 888 593 5216 and type if your phone number, credit card/bank account number or your member ID number (member id number was on my bank statement) and then wait for the automatic teller to finish and you have the option of speaking with someone. I think it was option #2.

PRESS OPTION 2! If not and you just cancel, that is all that will happen.

I spoke with someone, they cancelled my account, gave me their work ID# as well as GAVE ME A REFUND!

I GOT A REFUND PEOPLE...DO WHAT I DID AND YOU WILL GET MONEY BACK!
 188 days ago by   DisgruntledKriss 0 Votes
I too had the same thing show up on my bank account, and am so happy I monitor that continuously, and found the number here, thank you very much! Since I refused to put my bankcard number in when prompted to after call the 888 593 5216 number, it put me on music hold until a live operator came on and told me it was because of mylife.com that I had been put into their system. The lady was very nice, said she refunded my money immediately, and it will show up within the next two days, I haven't gotten it back yet, but if I don't come back and post a message, then I did get it. It is very helpful to have the above post, and I agree, please do NOT get involved with mylife.com they are a rip off organization that uses false tactics to steal money.
 173 days ago by   WTF!!! 0 Votes
same story, never heard of savace until i saw a charge on my account! $29.99

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