Complaint Rating:

Dear Sir,

I bought a Samsung MAX handset from a eIT-Mart, Nashik on 05/05/2008 within 2 week my mobile gives me a problem with Camara. When i want to capture images the mobile goes hang. sometimes it takes very long time to load the camara, after that it gives a message "No Sensor" at that time i am unable to capture our precious moments for what purpose i purchased the handset.

I go to the dealer eIT-Mart, Nashik from where I purchased the Handset, the dealer Check the problem at there shop, the problem is still there, so he suggest me to visit the Samsung Authorised Service Center, which is Shree Ganesh Electronics, Myselft visit to the Service Center I show the Handset to the Service Center, but when I come to Service Center at that time the Camara captured a Images, so the Service Center Person says that there is no problem in the handset. While before reaching to the Service Center appox. 15 minutes before the Handset gives the Problem to goes Hang at dealer shop, & after 15 Minutes it works. How it is possible ?? ( i have no time to go to the Service Center every 1-2 days when Handset gives the Problem)

I have faced too much mental & physical trouble due to the Handset I purchased. I purchased the Samsung Handset because of ITS NAME IN THE GLOBAL MARKET AS WELL AS IN INDIAN MARKET, BUT I THINK I WAS WRONG ???
I am completely not satisfied with the Product I purchased.

So, I requested you to kindly solve my problem by replacing the old Handset with NEW HANDSET & MAKE ME SATISFIED. Otherwise Pl. do not force me to take further actions, it is difficult to both to face the further action. This is my humble request.

Awaiting positive responce.
Thanks
Aashish
9325498672