First and foremost I would like to apologize for any inconvenience that may have been caused by this issue and we would like to help you resolve this matter as quickly as possible if it has not already been resolved.
Our Customer Support team can be reached toll free at 1-800-209-6437 EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. You can also contact us through email at firstname.lastname@example.org.
You may also want to contact the publisher of the software you had purchased directly as they can quickly assist you with license keys.
SafeCart Customer Support