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South African Broadcasting Corporation [SABC]
South African Broadcasting Corporation [SABC] Customer Service Phone, Email, Contacts

South African Broadcasting Corporation [SABC]
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1.5 169 Reviews

South African Broadcasting Corporation [SABC] Complaints Summary

22 Resolved
147 Unresolved
Our verdict: With South African Broadcasting Corporation [SABC]'s very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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South African Broadcasting Corporation [SABC] reviews & complaints 169

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7:40 pm EDT
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South African Broadcasting Corporation [SABC] incorrect complaint from your offices

Good day

I really hope you can assist me with the following.
My mom keeps getting sms about not paying the tv license, cellphone [protected]

The tv license has been paid every year on account [protected]. Id [protected] aw janse van rensburg. Payment off proof is available,

The account number that the sms mentioned is [protected]. We dont know who that account belongs to.

My dad passed away in 2005 and my mom is still paying the account. My sister did however send and email to your offices requesting them to please find out about the above matter. But no response was received.

Could you please look into this matter.
Kind regards
Rita kloppers

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11:15 am EDT

South African Broadcasting Corporation [SABC] religions not being treated equally by the sabc

According to our Constitution, all religions are supposed to be equal (sic). I'm sure the SABC would agree to this! However, all of the movies and soapies featured on SABC slanders Jesus's Name and God's Name and blasphemes against God and Jesus. But only against God and Jesus, for some odd reason. So in future can you PLEASE broadcast other movies and soapies in which the names of other gods of other religions are slandered and blasphemed such as Mohammed, Allah, Vishnu, Buddha and so forth.

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Update by Dr. Pieter van Eeden
Sep 11, 2016 11:42 am EDT

I refer you to the sick program aired on Sunday evenings called Modern Families. This program supports and promotes gay couples and gay marriages. By doing this, the SABC is actually endorsing gay people, gay couples, and gay marriages. This sick social behaviour is absolutely contrary to God's Word. God created Adam and Eve - not Adam and Steve. God endorses a marriage between a man and a woman. Please can you not broadcast any programmes that supports gays, gay couples and gay marriages. Thank you.

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2:34 am EDT

South African Broadcasting Corporation [SABC] tv license

Dear sir/madam

We are in dispute with sabc tv licenses for years. According to them we have five tv sets on our premises – we have never had five. We delivered proof without success.

Our last correspondence from them, an e-mail dated 16 august 2016 sent by olebogeng mojela, stated the following: “kindly be advised as the account has had the 5 tv sets on the account from 2009/07/01 ...” (Verbatim) according to the relevant account, dated 03/06/2009, incidentally not dated from 2009/07/01, but 2009/08/01, the last item on the account stated that we have had 1 tv set. That is according to the sabc themselves.

We have sent all these information to them, but they keeep on sending accounts for five sets.

What must we do to stop this harassing by the sabc, please?

Kind regards

Pieter coetzee

Gemeentebestuurder

Kerkkantoor
Ng kerk constantia

Waltersweg 2, kreupelbosch 7945
Tel: [protected]

Faks: [protected]
Dear sir/madam

Their email (Verbatim)

From: tvlic.[protected]@sabc.Co.Za
Sent: 16/08/2016 12:40 pm
To: [protected]@xsinet.Co.Za
Subject: tv licence: [protected]

Good day

Kindl be advised as the account has had the 5 tv sets on the account from 2009/07/01 we will need you to pay the account up to date and then send us an audit statment confirming how many sets you have and an affidavit confirming that you would like to reduce the number of sets and explain what happened to the other sets.

Tv license is currently outstanding an amount of r13860.00

Should you require more information, please feel free to use this facility or phone our contact centre on [protected]

Yours sincerely
Olebogeng mojela
Audience services division
T: [protected]
F: [protected]
Www.Tvlic.Co.Za

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3:59 am EDT
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South African Broadcasting Corporation [SABC] violent protest censoring

I am receiving threats from the SABC about legal actions,
Fisrtly i have been paying my Tv licence even when i have never seen any programme playing in my Language on SABC channels, the news is Xitsonga only plays at 5h30 when i am only only on my way home frome work, when will SABC starts considering Tsonga speaking people in this country.

the most important issue now is that we are being deprived of the news that is very key to our nation by the SABC, we are travelling not knowing what dangers we are facing where we are going simply because SABC choses not to give us the much needed info, SABC needs to tell me why i must pay them to see only what they choose to show on Tv, i am sure is is my democratic right to the right programmes in my langauge and the news when they happen and in my language.

until so i see no reason to pay

Regards
Denis

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4:30 am EDT
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South African Broadcasting Corporation [SABC] application for new license - sabc tv license dept seem to want me to pay someone else's license fees

I moved back to SA a short while ago, as soon as I moved into my own flat (end of Feb 2016) I tried to register for a TV license but the site gave an error during the registration process so I immediately sent them a help request via their online form - no response.

Since then I have sent several emails, phoned and tried contacting the licensing department through the online forms again and still no response from the SABC. I got a random reminder to pay the bill recently so I called again, the guy gave me a TV license number to pay but when I went online it told me the license number and my cell phone number do not match. So now the SABC are trying to get me to pay someone else's license!

I figured that obviously no one is going to help at the TV licensing department so I sent an email to the Broadcast Complaint - maybe they could put me in touch with someone that could help. I got a response back from her and she kindly forwarded my email chain to a Monya Boucher who is supposed to be responsible for the TV license department. Well that was 2 weeks ago and of course she/he hasn't responded.

I just want to know what else I can do to get a TV license and get the online account set up, and I certainly do not want to pay anyone else's license. I know I am not alone in having hassles with SABC TV licensing but this is ridiculous. To ignore customers is unacceptable and you would think that in a country where thousands don't pay their TV licenses, the SABC would want to help those that do want to pay.

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Toni Hollis
, US
Aug 19, 2016 3:55 am EDT

I phoned the SABC licences this morning to find out how it is possible that I have an account that is in arrears if I have not owned a tv for more that 20 years. I was then informed that the licence was renewed in 2013 and the fees have been outstanding since then. Now I ask with a river in my eyes, how in the world this is possible since I cancelled my original tv licence after a house robbery in 1992 already (personally dropped a copy of the SAP report and letter to cancel at SABC Auckland Park) and then never owned a tv since! The response I received from the gentleman on the other side of the line was simply, "You have a tv you must pay"! REALLY
I honestly pray that somewhere, somehow, somebody actually starts doing something about this and that the SABC gets their facts and records straightened out.

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South African Broadcasting Corporation [SABC] no feedback and help

please see my emails to SABC. 1email dated 04/02/2016, 2nd 18/02/2016.
Good morning,

My TV got hit out by lightning some time ago and I sent my son to go buy another @ game and they refused to let him purchase it on my licence number, my son had a copy as well as my original id with him but they were no interested, so he had to take one out on his name. I feel this is not fair as my son lives with me, does not even watch tv as he is a computer geek and now must pay a licence annually for a TV he does no own or have.

What can I do to get this licence off his name please?

Thank you
Good day

Today is the 18/02/2016 and I have still received no feedback from you!

Do I have to take this to the papers or CPA?

Would appreciate some help please.

Thank you

From: Elise Pretorius
Sent: 04 February 2016 09:31 AM
To: 'tvlic.[protected]@sabc.co.za'
Subject: id [protected]

Good morning,

My TV got hit out by lightning some time ago and I sent my son to go buy another @ game and they refused to let him purchase it on my licence number, my son had a copy as well as my original id with him but they were no interested, so he had to take one out on his name. I feel this is not fair as my son lives with me, does not even watch tv as he is a computer geek and now must pay a licence annually for a TV he does no own or have.

What can I do to get this licence off his name please?

Thank you

then I put a compplaint on their webpage and still NOTHING!

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3:06 pm EST
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South African Broadcasting Corporation [SABC] refunding of overpaid 2016 ivb-4167

DJ van Niekerk : Account No. [protected] On 2015-OCT-29 I made a internet payment via ABSA Bank for the amount of R 74.00 ( seventy Rand ). On 2015-OCT-30 the SABC deducted an amount of R 74.00 from my VISA Card No. [protected] being my annual subscription for 2016. This means that my 2016 annual subscription has been paid twice ! This serves to request that the overpaid amount of R 74.00 be credited to my VISA Credit Card.

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South African Broadcasting Corporation [SABC] license department / customer services

I've been trying for 6 years to get my license cancelled. I've submitted affidavits, letters from storage companies, everything SABC asked me for over the years. I was told its cancelled years ago, then the billing started in 2013 again. I got all the letters and affidavits again. But now I got a letter saying they will only cancel it if I pay R1530. I don't owe them any money/ I paid my license up until I had a TV in my procession, and supplied all the documents and proof they asked for. When I contact the customer service center the people can't tell my why I have to pay this amount. I get shouted at, and just told "Pay the money then we'll cancel" They wont even allow me to explain and cut me short. I can't deal with the SABC anymore. Is there another 3rd party I can take this up with?I think they are trying to be opportunistic and hoping that I will cave and just pay up out of frustration, but I'm not giving them a cent for something I don't owe and I have done everything right from my side.

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Update by eijtram
Dec 31, 2015 7:58 pm EST

Unfortunatly I don't think SABC will refund you the R3000 you accidently payed into their account because they are owned by goverment, and the ANC is corrupt. I've given up trying to sort out my tv license issue witu them because they're so corrupt.

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Berned
, ZA
Dec 31, 2015 7:19 pm EST
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I paid R3000, 00 by mistake to my TV licence account so after i reals that i call sabc immediately, to ask if they can help me with refund so they ask for proof of payment. And i told them the slip is not showing clear and I try to sent them and they agree that they can't see anything! So because i don't have anther proof of payment that means sabc is not gonna refund me. Even when they see that amount is reflect to my account they don't care about me. But last year i didn't pay my TV licence in time they sent to the attorney, so because me i don't have power and attorney i don't know who can help me. To get what is belong to me because i need that money so any one help me about this to get my money back R2735, 00 back

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Berned
, ZA
Dec 31, 2015 7:04 pm EST
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I paid R3000 by mistake to my TV licence so after i reals that i did a mistake, i call TV licence immediately ask for refund! So they ask me for proof of payment i tell them my proof of payment slip is not showing clear. And i have to scan and sent to sabc so that they can see. And they told me that they will never refund me the out standing amount, if i don't have a fool proof of payment but i don't understand. Why because they can see the amount is reflecting to my profile, and i don't know how long they want to keep my money. Because i have children that i have to take care of, but last year i didn't pay my license in time they run to the attorneys. So because me i don't have power and attorney i lost my money. Any who can help me can contact me by email at:: Berned@mweb.co.za

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12:20 pm EDT

South African Broadcasting Corporation [SABC] tv license

1. Our domestic a/c, [protected], is up-yo-date with R0 balance. 2. Our business a/c, [protected], C/O Flambos Grassy Park, has a balance of over R5000.00 3. We have stop trading at Flambos March 2003, with a R0 balance for TV License 4. In 2007, apparently SABC made a decision, a mistake, to change the business a/c to a domestic a/c. 5. Now they want us to merge the accounts to make us liable to pay the R5000.00 6. I’m refusing to send a copy of our marriage certification and I’m refusing to pay 1c more. 7. SABC is trying to get money out making us guilty of ‘stealing’ TV times since 2003. 8. My humble request is for SABC sending us a statement that will indicate that we have R0 outstanding balance on both these accounts.

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South African Broadcasting Corporation [SABC] world cup wrap up

I would like to complain about the comments made on the Wrap up show after the rugby game between South Africa and Scotland (SABS2 20h00, Saturday 3rd October 2015). After the interview with Heineke Meyer, the co-presenter made inappropriate comments about the fact that Mr Meyer thanked God. As a lot of other supporters of the game, I watch the wrap up because I am interested in the rugby discussion and not the religious views of the presenters. Surely, Mr Meyer is allowed to make a statement such as that without being criticized and mocked by an SABC presenter. I am truly disappointed that this kind of comments are allowed and even voiced on the national TV channels. I am a Christian and this is why the comments were offensive to me. I understand that everybody doesn't shares my believes, but if we want to move forward as a country, maybe we should start respecting each other in stead of ridiculing every one who's point of view we do not share. I truly hope this is never allowed again.

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3:43 am EDT
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South African Broadcasting Corporation [SABC] scheduling

I am totally dissapointed with the viewving times of 7de laan during the duration of the rugby world cup, everyday its at a different time because of games been played, then the timeslot given is not always correct, not knowing its not correct i record the programme and when i do watch it, its half recorded as it starts later than the time stipulated im a everyday follower of this soap and im very upset now that times are been changed, i understand we need to see other programmes like the rugby, but i mean do it on another channel or time, and dont interupt in mine and many others set times of watching our favourite soaps

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12:44 pm EDT
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South African Broadcasting Corporation [SABC] tropika advertisement

The new Tropika (Gloria) advertisement shown in every ad break on SABC3 is so irritating that I feel like cancelling my tv license and selling my tv just so I don't have to be subjected to it again. I cannot understand what the producers of this ad were thinking. Who would want to hear that laugh and see the inside of the mouth making that noise? This has got to be the worst advertisement I have ever seen. Please make it go away! Noise pollution.

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7:14 am EDT
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South African Broadcasting Corporation [SABC] application for tv licence

I applied for a TV licence on SABC's website on 6 March 2015. I did the application on SABC'S website and completed the online form. When I submit my application an error message was displayed on the screen but my credit card was debited with R265. I did not received a confirmation of registration from SABC. I pressed the back button and another R265 was debited from I account. I contacted SABC on the said day, gave all the requested information. I followed the issue up and spoke to Nicole September at SABC who apologized for the situation. The issue is still dragging at SABC, I was requested to send the confirmation of payment which I did and also send them my credit card statement which reflect the amounts that was deducted. This is totally unacceptable, I am a first time home owner and want to buy a new TV set but cant do it without my TV Licence.

Please assist me as this matter is very upsetting and disappointing.

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6:24 am EST
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South African Broadcasting Corporation [SABC] disatisfaction

Generations the legacy is not up to the standards that we expected it to be, according to me a soapie even if is new by now we should understand the story line and everything and it should have that vibe but this one is a bore. Move Generations to 18:30 slot and bring back skeem saam to 20:00 slot. My husband is paying his TV license and I believe we must get the value of the money we are paying.

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willie strauss
, US
Jun 09, 2016 3:32 am EDT

We paid our license fee yearly! But for the past six months every evening after the news on all the SABC channels the sub titles and the times do not move on, why did nobody look into it! ITS VERY FRUSTRATING YOU EVER KNOE WHAT PROGRAMMES ARE NEXT, BECAUSE THERE ARE NO CORRECT TIMES! ENGINEERS PLEASE CHECK!

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Reviewer92991
,
Oct 03, 2015 1:15 pm EDT

I take huge offenice: just after springbok game, coach thanked God for their victory & your presenter ripped him off and mocked my God. He might be busy God but he is very much interested in prayers of his people.He had no right to do so on air. I expect a formal apology.if it was not for God we would not exist. I expect a formal apology. I bet if it was any other religion he would not have said anything.

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catherinerennie
, ZA
Mar 15, 2014 1:28 pm EDT

My 9 year old son is watching Peter Pan on SABC - they break for adverts, and show an advert for a sexual lubricating gel! At 20h15! Totally unacceptable!
You can show a children's movie and adult adverts together?! I think not!
Disgusted.

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Looyanda
, ZA
Sep 10, 2013 9:19 am EDT
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In a country where job opportunity is a scarce yet SABC find the audacity to employ an individual across channels, I think it is inhumane & self center of people to approve such happening across a public platform, I am raising this matter as a caring tax payer that our tax money is being mis-used. #Annoyed

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angela de villiers
, ZA
Jan 29, 2013 3:26 am EST
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For the second night in a row, two of the three SABC channels have been hijacked by soccer. The remaining channel offers nothing for English speaking viewers! It is extremely frustrating to have to pay for a service that forces something you hate on you!

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Christa Schroder
, ZA
Jan 28, 2013 2:33 pm EST

It is Monday night. SABC 1 shows soccer, SABC 2 shows program in an African language, SABC 3 shows soccer, E-TV shows program in African language. Why are two channels dedicated to soccer. Why should I pay for a TV licence, yet they only cater for a certain part of the population?

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mariette.brink
, ZA
Jun 18, 2011 7:21 pm EDT

As from the 16/06/2011 the programming for Idols have been incorrect. The results show was aired without all the episodes where the contenders sang was aired and again on 18/06/2011 only the second half of the show was aired. This is very frustrating!

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sphinx-69
, ZA
Jun 17, 2011 6:40 pm EDT

On various occasions whilst watching SABC programs the incorrect Afrikaans spelling of words were noticed which conveys a bad message to young learners. Please have your team QA this before presenting to the public.

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Dreyk
, US
Oct 13, 2010 1:34 pm EDT

I feel that the series of SA's got talent is far below standard. I have seen the British one, and that is more structured than what we have. I mean, why jump from city to city? why not do it one city per week? This is baffling to me. I now see why some people do not support local tv reality series as much.

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Lustre
, ZA
May 07, 2015 1:14 am EDT
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Totally agree with you. This is just exploitation. The successful ( rich) becomes more and more honoured forgetting there are people with same talent or qualifications and even bettter!

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1:26 pm EDT
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South African Broadcasting Corporation [SABC] scheduling

Swartwater is a great Afrikaans production, but every week since the soccer it has been at a different time on a different channel. Now there is talk of it moving to 21:30 on SABC 3 on a Wednesday. This chopping and changing is very disconcerting to us viewers and tv license payers. This series is amazing and I am addicted to it, but I end up watching most episodes on YouTube as the scheduling for it is so random. Your advertisers won't be happy to miss a whole population group watching Youtue as opposed to SABC. Please put Swartwater back to 19:30 on a Tuesday on SABC 2..

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South African Broadcasting Corporation [SABC] swartwater

Since the soccer, the TV programme Swartwater was moved from SABC 2 at 07:30 to SABC 3 at 08:00 (Tuesdays), the first Tuesday after the soccer we are waiting for our favourite programme only to go to bed disappointed because new programmes was scheduled. My question is "Is this because Swartwater is an excellent Afrikaans programme?" or is it plain ignorance from the Management of the SABC? This is the 20th year of the so called "new" South Africa and Afrikaans is one of the nine official languages of our Country but the one channel that provided for Afrikaans must also be changed! JUST BRING BACK "SWARTWATER" BECAUSE IT IS NOTNOT ONLY WHITE PEOPLE WATCHING THE PROGRAMME, IT IS ALL PEOPLE AND ACCORDING TO CONSTITUTION IT IIS OUR RIGHT TO ASK THISTHIS!

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South African Broadcasting Corporation [SABC] lying about moving the nominated for best series

During the soccer world cup the SABC lied to us about moving the Afrikaans drama Swartwater to odd times and channels (SABC 3 does not broadcast in the Afrikaans areas of the Cape Province). By doing so, they not only influenced the amount of viewers actually watching this drama, they also did it in such a way that we, who can see SABC3 did not know where to find Swartwater on our TV's. The actors did their utmost to try to keep us up to date. The one night the drama started very late and we nearly switched channels when it suddenly appeared on the screen, more than 5 minutes late, and with absolutely NO apologies. SABC did not bother to keep us up to date about the changes and we have struggled to find the channel and date for viewing our Afrikaans drama.

Meanwhile they where busy filling the slots where we were supposed to watch Swartwater with a thing called Mali. The soccer cup is over, but Swartwater moved to an odd slot (21h30) on SABC3 (low coverage in SA). This has serious repercussions for this series, since this series was nominated for a prize as the best Afrikaans drama on TV, competing with kykNet's Vallei van Sluiers. Being nominated shows that Swartwater was an excellent series. The future of this series (more seasons) will be affected seriously by the way SABC dealt with the Afrikaans drama slot as well as by keeping us in the dark with regard to the slots where we could see it.

It is unacceptable that the SABC ly to us. They were busy filling the Afrikaans slots while we were kept under the impression that it was due to the soccer. They also lied in the media about the changes after they were caught out.

Now we need to know even more - how on earth did it happen that an unknown Mali took the slot of the nominated Afrikaans drama Swartwater. It seems if this aspect of the whole debacle need to be investigated. How did they manage to steal the slot of another program?

We - who buy our TV's - have to pay TV-licences - even if we seldom look at the rubbish produced by the SABC. When we do find a valuable program such as Afrikaans drama, we support it. If this is the way the SABC wants to treat its paying customers, it is time to revisit the payment of TV-licences. Let them - who are provided for - pay for the services they get.

I can not trust this lying service provider any more. Since we do not have any rights according to these actions of this service provider, we (Afrikaans clients) will have to stop paying our TV-licences since we are rejected by this deceiving service provider. And then we will see if they can afford loosing ALL Afrikaans speaking customers. I do not think so! But it will be worth the effort to take action by refusing to pay TV licences. Before they can act against me for non-payment, they will have to proof that those who have stolen TV's in their homes, do pay their TV-licences.

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10:13 am EDT
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South African Broadcasting Corporation [SABC] ignore complaints of public

Sabc newschannels like to inform all south africans about protests against service delivery in limpopo, mpumalanga, northwest, free state, kwazulu natal, eastern cape and northern cape. The sabc will show these protests as headlines on all news channels and in all official languages. There were also several cases of protests against service delivery the past 5 years in the western cape, but the sabc does not always want to inform everybody about it. Something is very fishy and all south africans have the democratic right to know why? There were also many crimes, like murders, farm murders etc,. In the western cape which never made the headlines on all news channels and in all official languages. If it happen in the other provinces sabc news likes to inform everybody about it. We sent several complaints about this issue to the sabc, but they do not answer us. Is this how a national broadcaster treat their clients. We are very unhappy with the way in which the sabc handles our complaints.

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Vivienne Viljoen
, ZA
Jul 20, 2014 12:08 pm EDT
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Swartwater is the only Afrikaans series available but now moved to 21:30 on a week night? This is not acceptable. Why was it not moved back to its original time slot 19:30 after the soccer finished?

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"VMB"
, ZA
Jul 21, 2014 7:42 am EDT

I'm agree with you 110% Marlize. Move Swartwater back to it's original time slot (19:30)

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Surika
, ZA
Jul 21, 2014 5:54 am EDT

In Afrikaans sal ek graag my sê wil sê...daar is so bitterlik min op SABC om te kyk wat die moeitewerd is. En hier kom Helene Truter, en gee vir ons 'n fantastiese storie op 'n ordentlike tydgleuf en die SABC besluit om dit net te skuif...oor dit Afrikaans is? Waarvoor betaal ons dan lisensiegelde? Ek sê bring terug Swartwater na SABC 2, Dinsdae aande 19:30, soos dit was. Dit het niemand gepla nie...dit was in plek vir almal wat daarna kyk en belang gestel het...Surika

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M. Brits
, US
Jul 20, 2014 2:02 pm EDT

I agree please move Swartwater back to it's original time slot. Because the new time schedule is inconvenient, and we as Afrikaans speaking people doesn't have a lot to look at these days, so why must we pay license fees if we can't even enjoy the little there is to watch! Marlize

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Anitajvr
, ZA
Jul 17, 2014 3:41 pm EDT

Sabc moved swartwater from sabc 2 on tuesdays at 7:30 to wednesdays at 9:30 on sabc3. Does not have reception everywhere and was done without consultation of viewers.

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DUP
, ZA
Jul 18, 2014 9:08 am EDT

How can you just move Swartwater round - then when you record it or Wednesdays, it is interrupted by other programmes? PUT IT BACK!

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Chantell Venter
Springs, ZA
Jul 18, 2014 5:54 am EDT
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Die program is nie net verskuif na 'n ander kanaal nie maar ook 'n baie later tydgleuf sonder konsultasie of advertensie om die skuif rugbaar te maak. Hoeveel van ons ander Afrikaanse programme gaan ook nou onder die idee ly? Dis onaanvaarbaar.

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LVHeerden
, ZA
Jul 18, 2014 3:44 am EDT

Why are you moving all the Afrikaans programs, SABC? Who do you think pays TV licenses?

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Elsa du Plessis
, ZA
Jul 18, 2014 3:41 am EDT

SWARTWATER is 'n reeks van Internasionale standaard!

Hoe gebeur dit dat die SAUK dit net kan verskuif, weglaat of verkort? Ons betaal tog tv lisensies! Dis gladnie aanvaarbaar nie!

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CeciliaB
, ZA
Jul 18, 2014 2:47 am EDT
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dit is totaal onaanvaarbaar dat SABC afrikaanse programme skuif en spesifiek SWARTWATER - dit is totaal onaanvaarbaar!. Hoekom moet ons TV lisensies betaal as dit julle houding is? SIT SWARTWATER TERUG OP DINSDAGAANDE OM 7:30NM - dis ten minste 'n tyd wat almal pas. Ek maak staat op die SABC se samewerking in die verband!

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5:38 am EDT
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South African Broadcasting Corporation [SABC] refusing to refund incorrect payment made to sabc

I made a payment in error to SABC from my bank account. I emailed through all the necessary documentation. I called SABC this morning to ensure my email was received (reference number [protected]), I was told that the money would not be refunded to my bank account, even though proof of payment had been sent through, as the account name is in someone else name, so unless I send the account holders bank account details, the money I paid in error would no be refunded. How is this not theft on SABC's part?

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LeanieK
, ZA
Jul 17, 2014 1:26 pm EDT
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Ek is bitter teleurgesteld dat swartwater na n ander kanaal verskuif is. Vir wat moes dit verskuif word na SABC 3 toe in die eerste plek? Eers was dit verkonding dat dit net tydelik verksuif sal word na SABC 3 gedurende die Sokker wedstryde, maar daarna bly dit no9gsteeds op SABC 3!? Ek kan nie eens SABC 3 ontvang nie! Daar is so bitter min goeie Afrikaanse programme op TV en nou die goeie programme wat wel wys word verskuif na ander kanale. Ek hoop regtig dat SABC die TV Skedule sal hersien en dat die laaste paar programme van Swartwater weer sal vertoon op SABC 2.

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Nico Engelbrecht - Actor
, US
Jul 15, 2014 11:05 pm EDT

I think the unnecesary shifting of the SABC TV Program "Swartwater" to channel SABC3 is causing loss for the film production company and shaking up the community who follows it. Please leave things as they were before this program gets binned. It will cause a loss in ROI for all not just the Producers. But it causes the followers to distrust the ability to lead the SABC effectively.

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melvin 2
, ZA
Jul 16, 2014 2:30 am EDT

Why is "Swartwater" now being broadcast on SABC 3 at 21:30, is this yet another attempt by the SABC to remove "Afrikaans" from the SABC channels. You don't need a Grade 12 certificate or a degree from Unisa to know that the SABC is in shambles yet again. Get your act together or don't count on my TV license payment anymore.

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Merelda
, ZA
Jul 16, 2014 2:17 am EDT

So unfair that afrikaans people should be ok with our programs moving around and the big time difference but the of the ### on tv stays the same. Can kyknet not take over the broadcast of Swartwater?

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Sandrasch
, ZA
Jul 16, 2014 12:41 am EDT

Ag nee! Where is my favourite programme? Swartwater?

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Jolandie
, ZA
Jul 15, 2014 11:24 pm EDT
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I agree, we as Afrikaans speaking people feels neglected as all our programmes are being shifted to other channels, and SWARTWATER is the most amazing drama series SABC has broadcasted in a LOOOOOOONNNNGGGG time!

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7:43 am EDT
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South African Broadcasting Corporation [SABC] sunday programme

can you please play more entertaining programmes on sundays. why must soaps play on a sunday afternoon for hours. soaps is not what we want to watch on a sunday. please come on guys. there is nothing to watch on sabc channels anymore why is that. Sunday's is a relaxing day dont make us switch off our tvs cause we dont have anything to watch

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