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Saab Complaints - Don't buy a Saab!

Review all Saab complaints

Saab

Posted: 2008-03-19 by Unsatisfied Customer [send email]
Don't buy a Saab!
Complaint Rating:  0 % with 0 votes
Company information:
Saab
Hagerstown, Maryland
United States
www.saab.com

We've had two saabs & they are complete junk! Constantly breaking down. Saab usa is horrible. They could care less if a customer is dissatisfied. We were not notified on recalls. The dealership in Hagerstown, MD is horrible. Great customer service but lousy repair shop. We even question if they were even doing the work that we were paying them for. Two incidents told us that they were not! The dealership in Harrisburg, PA was no better. Again, do yourself a big favor and don't buy a Saab car. It will nickel & dime you in repairs & You'll regret it!
Comments United States Cars, Parts & Vehicles
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Comments

45 days ago by Bob The Tech. [send email]
Saabs have been known for their quality for a very long time, a generalized statement is somewhat unfair.
As far a your dealership goes...well that may be another story, if the service department stinks then that needs to addressed. ( bad repairs do not make "great customer service" by the way) To be fair there one must realize a service departmant is made of individual techs, some good, some not so. The service manager is the person to talk to. It is his job to deal with your problems.
Being in the automotive industry myself (not Saab) I know no car company makes junk but none is perfect either.
As far as a real recall goes the law states that owners need to be informed of recalls.

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