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rush card customer service, New York, New York Complaints & Reviews - will not send a replace wth changed name

rush card customer service Contacts & Informations

rush card customer service

Posted:    MS.BRINSON

will not send a replace wth changed name

Complaint Rating:  0 % with 0 votes
Contact information:
rush card
New York, New York
United States
Phone: 1866-900-7874
I SPOKE WITH A CUSTOMER REPRESENTATIVE TO RECEIVE A REPLACEMENT CARD BECAUSE I GOT MARRIED. I TOLD HER THAT I DIDN'T CHANGE MY LAST NAME ON MY ID CARD YET. SHE TOLD ME TO FAX MY MARRIAGE LICENSE AND ID AND SHE WILL CHANGE MY LAST NAME ON MY REPLACEMENT CARD. I FAXED MY ID FOUR TIMES AND SPOKE WITH THREE DIFFERENT MANAGERS ON THREE DIFFERENT OCCASIONS. THEY WOULD NOT EXCEPT BECAUSE THEY COULD NOT READ THE WHOLE THING. ONE MANAGER SAID TO BLOW UP MY INFORMATION AND FAX IT AGAIN AND I DID. THEY SAID IT WAS STILL UNCLEAR. BEEN A MEMBER OF RUSH CARD FOR FOUR YEARS NOW. SENT THEM NUMEROUS CUSTOMERS. THEY JUST GOOD BUSINESS. I WOULDN'T RECOMMEND THIS TO COMPANY TO ANYONE. RUSSEL SIMONES NEEDS TO CHECK UP ON HIS WORKERS BECAUSE WE ARE THE REASON THEY GET PAID.
Comments United States Credit Cards
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