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wood fuel blocks
Put a "ton" of wood fuel blocks on layaway in july 2015. was to be called by october 17 to pick it up. no call. i called oct. 21 and finally tracked it down, but the man i finally talked to said "no one else wanted to take the call". picked it up to find it was 50 38 pound bags = 1900 pounds. short 100 lbs. (a ton = 2000 pounds). newspaper ad said $3.99 by...
Read full review of Rural Kingpoor treatment of customers
Why is that this company can treat its customers / associates like crap here is a good example a customer / associate got banned from store all because they took up a money collection to help another associate who lost her job the inside seasonal dept manager catherine complained because she was asked to contact the former associate who lost her job and...
Read full review of Rural King and 1 commentdouble charge
On October 31, 2014, we were at the Jeffersonville, In., store. The cashier automatically charged our Visa card as a credit. My husband told her he wanted it charged as a debit. Evidently she never took the charge off as a credit card charge and thus we ended up having the same amount charged to our account twice. I have gone to the store and a lady called the office to get it fixed. She told me it should be done in a few days. I called the store again today and talked to the same lady. She told me to call the accounting office, which I did. I talked to a Marsha and she told me she would have to check into the matter and either she or the Jeffersonville store would call me back in "just a little bit". I never received a call from either. I don't know what I need to do to get this resolved. The store owes us $71.03 and it is very upsetting.
rude
This was my first time ever in a Rural King, normally I go to farm n fleet, But I have a garden and they had top soil for 1.19 for a 40 llb bag. So hey, that's a steal. I went in and at first couldnt find anything. nothing was labeled well at all. so I sent my sister to ask someone and they rudley told us that we had just walked past it. (well my bad I missed it) well we couldn't find the 1.19 one so we asked the same lady where it was and she said "oh, it's outside. you should have asked for that one in the first place." uh okay, my bad I figured they would all be in the same spot. well I went to check out and I asked the lady at the register if I needed to bring in the top soil or pay for it and go get it. and she told me "You pay for it first and WE get it, haven't you ever done this before" so I blew it off, whatever, She gave me my total and I handed her my card and she rudely snatched it out of my hand and said "It goes here!" as she slammed in down into the card machine. Then the guy met us out by the top soil and complained the whole time about how much we bought and that it was raining. like yes I get it it sucks but I was helping him put it in the truck and it IS his job. That was the worst shopping experience ever. Farm N Fleet forever!
The complaint has been investigated and resolved to the customer’s satisfaction.
I haven't used my credit card, but I must say, I have problems with the Jeffersonville IN. store. You can never find a price of an item, whether it be on the item, or the shelf. I contacted the store and was assured it was due to a new manager and things were in a mess as of that time. Well, it's been a long time since then, and low and behold, I went to shop again same ole thing. NO PRICES POSTED!
i was recently employed by the rural king in norwalk ohio as a loader i ennjoyed my job at first until my co workers started messing with me when i was trying to get stuff done so about 2 months into it i volunteer to go to nights which is 10~7 there so i do 2 nights then this new manager allan decides at about a quater till 7 that hes gonna change my schedule and put me back on days so then i have to come in and work 10~5 after i just got off at 7 i was pissed i like my job but i hate how my co workers are i feel i may blow and hurt one of these ppl one of these days if they dont stop their dumb ### what should i do?
My husband and son went there (Rural King) in Shelbyville, Ky this weekend. They spent around $500 on fencing materials. When my hubby came home he was livid! He said there was a salesperson there that acted like a ### and ignored their needing help loading up the heavy fencing...my husband cut his finger in the process. I don't know what to do at this point...the employee was lazy and negligent according to my son and hubbie...he asked me to get on-line and see about filing a complaint...this is what I've done so far. Any advice?
shelf price not cost of item
Went to new Rural King in Jeffersonville, In..Very busy. Bought a swing pad..Shelf price under item was $16, 99. Rang up as 24.99. Stood in line forever. Finally a girl went and got the tag..16.99..but numbers didn`t match. By that time I just wanted to get out of there..the place was a zoo. I feel they should have given me the difference..new store..shouldn`t have wrong items and prices matched on shelves. Doubt I go back. Can`t get an email to theM. Maybe there is a reason for that!
Hello, My name is Jeremy Miller and I work for Rural King. I would like to apologize for the experience that you had at our Jeffersonvile, IN location. Please email me at jmiller at ruralking.com and I will do everything that I can to resolve this.
warranty not honored
I bought 4 tires in July 2o1o from the Wooster Ohio RKO. My bill was over $400 with road hazard. In March, I must of had a low tire and drove on it. I had my mechanic take it off the rim and put another one on so I could take it to RKO. They told me it was not covered because I had removed it from the rim--How was I suppose to take it in? They did offer to sell me another make of tire for $75 plus mounting. They took my covering off my hubcab and it is now gone. They said there was nothing they could do. I am so glad a company can lose business. I would not recommend them to any one with their service.
refused to correct a very faulty chain saw they sold
I purchased a 14" poulan refurbished chainsaw. I got it home to find out that they packaged the impropersized chain. Drove 74 miles round trip to the Clarksville store and they gave us a new chain. Went home and attempted to start the saw and it began blowing chain oil everywhere, plus would not run properly. Drove another 74 miles back to the store and met with the assistant manager who refused to give me a different saw or my money back. I know he had the authority to make the exchange. He wanted me to leave the saw for his shop to look at. Which means I'm gonna have to make another 74 mile trip to pick up another saw or the repaired one. I was going to purchase a new gas auger and 8" bit a 400.00$ purchase from there but now refuse due to the way I have been treated. Tractor Supply knows how to treat their customers !
The complaint has been investigated and resolved to the customer’s satisfaction.
denial of a job
Just as Rural King was opening a store in Van Wert, Ohio I was interviewed by the district manager and was denied a job because I openly admitted that I was a slow worker. Because of that statement I was denied a job. I emailed cooperate Rural King of the interview and they did nothing. A few months later I was diagnosed with Autism. Since the store ha...
Read full review of Rural King and 3 commentspersonnel
On july 16, 2008 around three in the afternoon, i visited the rural king store on Fort Campbell Blvd in Clarksville, TN. I went there to find out how to put together a hackmore. I asked a salespertson (male) if he would show me how to put it together. I kept asking him questions and finally he said "Maybe I should get my wife in here to show you. She only...
Read full review of Rural King and 10 commentsAbout Rural King
One of the key features of Rural King is its commitment to providing high-quality products at affordable prices. The company works directly with manufacturers to ensure that its customers receive the best possible value for their money. This approach has helped Rural King to build a loyal customer base that appreciates the company's dedication to quality and affordability.
In addition to its extensive product selection, Rural King is also known for its exceptional customer service. The company employs knowledgeable and friendly staff members who are always willing to help customers find the products they need. Whether you're a seasoned farmer or a first-time homeowner, you can count on Rural King to provide the guidance and support you need to make informed purchasing decisions.
Another key aspect of Rural King's success is its commitment to innovation. The company is constantly exploring new technologies and products that can help its customers improve their lives and livelihoods. From advanced farming equipment to cutting-edge outdoor gear, Rural King is always on the lookout for new and innovative products that can help its customers succeed.
Overall, Rural King is a highly respected and trusted retailer that has earned its reputation through years of hard work and dedication. Whether you're a farmer, a homeowner, or an outdoor enthusiast, you can count on Rural King to provide the products and services you need to thrive in your chosen lifestyle.
Rural King Customer Reviews Overview
One of the most commonly praised aspects of Rural King is their extensive selection of products. Customers can find everything from farm equipment and livestock supplies to clothing and outdoor gear. The website is easy to navigate, and customers can quickly find what they need using the search bar or browsing through the categories.
Another positive point is the competitive pricing. Rural King offers some of the best prices on the market, and customers appreciate the value they get for their money. The website also frequently runs sales and promotions, making it even more affordable to shop for the products they need.
Customer service is another area where Rural King excels. The company has a reputation for being responsive and helpful, and customers appreciate the quick response times and willingness to resolve any issues that may arise. The website also offers a comprehensive FAQ section and helpful resources to assist customers with their purchases.
Overall, Rural King is a highly recommended online store for anyone in need of farm, ranch, or outdoor supplies. With a vast selection of products, competitive pricing, and excellent customer service, it's no wonder why so many customers have left positive reviews for this company.
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Overview of Rural King complaint handling
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Rural King contacts
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Rural King phone numbers+1 (800) 561-1752+1 (800) 561-1752Click up if you have successfully reached Rural King by calling +1 (800) 561-1752 phone number 0 0 users reported that they have successfully reached Rural King by calling +1 (800) 561-1752 phone number Click up if you have UNsuccessfully reached Rural King by calling +1 (800) 561-1752 phone number 0 0 users reported that they have UNsuccessfully reached Rural King by calling +1 (800) 561-1752 phone number+1 (217) 254-2318+1 (217) 254-2318Click up if you have successfully reached Rural King by calling +1 (217) 254-2318 phone number 2 2 users reported that they have successfully reached Rural King by calling +1 (217) 254-2318 phone number Click up if you have UNsuccessfully reached Rural King by calling +1 (217) 254-2318 phone number 0 0 users reported that they have UNsuccessfully reached Rural King by calling +1 (217) 254-2318 phone number100%Confidence scoreCOO
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Rural King emailscustomerservice@ruralking.com100%Confidence score: 100%Supportddavis@ruralking.com93%Confidence score: 93%Executive
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Rural King headquarters4216 DeWitt Avenue, Mattoon, Illinois, 61938, United States
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On 4/3/2015 I was walking to the automotive isle and slid in a large pile of dog feces causing me to fall down on getting up I discovered I had it on my shoes and and socks which made it even worse I reported it to3 different employees and nothing was done how can any place that sells food products be so nasty
Time to start feeding the birds again. Rural King had a sale on Rural King brand bird seed. I bought two 40 pound bags. I opened one up and there wasn't a teacup full of seed in a whole 40# bag. The rest was cracked corn and dust from the corn. Mostly just dust.