Complaint Rating:

Company information:
Verizon
Westwood, Massachusetts
United States
www.verizon.com

Run away don't fall for it. Blazing speeds of a turtle. All they ever do is ask for your account number, it must be part of their bonus structure. I have been trying for a month to get an answer and a fix for my so called fios dialup. They blamed it on my brand new Dell. Dell checked it out and said it was tied to the Verizon Internet Security Suite which is using 1.2mb. All they ever do is say "is there anything I else I can help you with" when they don't fix the problem I am calling for. Then they ask you for your account number again to pump up their bonus. I would rather deal with an airline than deal with Verizon. I would love to be part of a class action, they owe me a fortune. Just run run run away as fast as you can. you'd be better off with DirecTV and dialup. By the way HD content is non existent.