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They do not send anyone rug pads - but gladly take your money, then disappear!
DO NOT ORDER FROM THIS COMPANY -
Rug Pad Corner LLC
84 Shelter Rock Rd,
Danbury, CT [protected]
[protected]
In March 2021 they took my money at the same moment that I placed my order for an ultra-premium rug pad. After two emails and two calls to an answering machine that will not be answered, I still have no rug pad and, unfortunately, have lost my money.
Seems like a scam
I received a notification from www.rugpadcorner.com stating that my order was cancelled. I contacted them to ask why was my order cancelled and when will I get my money back. Their rep said that they were not able to tell anything at the moment and said that someone from RugPadCorner will contact me back later. Gave them a week and nothing. I sent them a message and asked about my money but they did not reply. Seems like a scam.
I have to agree with the designer here in that we have also been dealing with Rug Pad Corner since 2010 and we have nothing but great experiences. I do know that they moved a few times for expansion reasons and during each move they encountered unexpected issues however, on normal basis, this is a very solid company to work with. Sam and staff are always accommodating and never allow us to wait more than a week for our order delivery.
It's always a great idea to give a merchant a chance and contact them to know what is happening. I am sure there is some misunderstanding and good reason as to why you feel you had a less than quality experience. Good luck and best wishes.
If this is a sincere complaint, then something is truly wrong here! I am an interior designer and myself and all of my associates deal with RugPadCorner on w weekly basis for our clients and there is no better company to work with online! These guys go above and beyond for every order I place and when there was an issue once when my customer changed her mind last minute, RugPadCorner picked up the pad at its expense and actually issued us the refund before even receiving the return! What you describe is not the RugPadCorner I know, so give them a call, I'm sure there is something misunderstood, either by them or you.
Their customer services agents are awful and no delivery
I bought two pads from www.rugpadcorner.com. I waited 4 days and still no info about my order. I contacted their customer services, but the agent was really stupid. He told me to wait and within 30 minutes I haven’t heard from him. After that he returned and told that he couldn’t find my order. I told to return my money, but he refused and told that he needed to speak with manager. He promised to call back, but of course he didn’t.Total scam, so don’t buy from them and post comments about your experience with this company.
Hello, since I have purchased more than 15 pads in the last 2 years from RugPadCorner.com, I felt the need to address your complaint by stating that I and several family and friends have had nothing but excellent service and experience with the company on all fronts. Are you sure you are commenting on the right company? Seems awfully odd to me, as these guys have gone above and beyond for me and everyone I sent to them!
Is RugPadCorner legit?
RugPadCorner earns 69% level of Trustworthiness
Good Credibility Notice: RugPadCorner rated around 69% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for RugPadCorner. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of RugPadCorner's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Rugpadcorner.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rugpadcorner.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Rugpadcorner.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rugpadcorner.com may offer a niche product or service that is only of interest to a smaller audience.
- RugPadCorner protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from RugPadCorner that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We conducted a search on social media and found several negative reviews related to RugPadCorner. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of RugPadCorner complaint handling
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RugPadCorner contacts
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RugPadCorner phone numbers+1 (888) 400-7098+1 (888) 400-7098Click up if you have successfully reached RugPadCorner by calling +1 (888) 400-7098 phone number 0 0 users reported that they have successfully reached RugPadCorner by calling +1 (888) 400-7098 phone number Click up if you have UNsuccessfully reached RugPadCorner by calling +1 (888) 400-7098 phone number 0 0 users reported that they have UNsuccessfully reached RugPadCorner by calling +1 (888) 400-7098 phone number
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RugPadCorner emailsinfo@rugpadcorner.com100%Confidence score: 100%Supportwebmaster@rugpadcorner.com75%Confidence score: 75%it
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RugPadCorner address3 Trowbridge Dr., Bethel, Connecticut, 06801, United States
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RugPadCorner social media
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