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RUE Education Complaints & Reviews - charged money with no education

RUE Education Contacts & Informations

RUE Education

Posted:    jennab7707

charged money with no education

Complaint Rating:  97 % with 33 votes
Contact information:
RUE Education
United States
I apparently signed a contract for services not provided. They told me that this education is like a gym membership, even if you don't complete the courses you have to pay the full amount of money in my case over $5000. They only give you 3 days to decide weather or not you like the program or your binded to the contract and have to pay the money. How can they expect you to pay for services not provided, and how can they compare your education to a gym membership. I decided that home education was not for me and have entered a community college. I am trying to buy a house and this money owed is on my credit report, preventing me from getting any loans. At this time I am talking with my lawyer to try to dispute this account but it is holding up my life! To anyone reading this please do not pursue and education from RUE! They are a waste of time and a complete ripoff, and please don't sign papers unless you carefully read the fine print!
Comments United States Colleges and Universities
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 23rd of Dec, 2009 by   maddyjinx +1 Votes
That's how most accredited 4 year colleges are and 2 year community colleges, after the first 4 days you don't get your refund thats just how it is all over the country. Thats nothing new. You have to pay for "services" because teachers are not auto mechanics-they cannot just find another student a week into a class, they get paid on how many students are registered, and if that class is full, should they be the ones responsible to find more students because you decided you didn't like the class after a week? No, their job is to instruct, not to market.
 8th of Jan, 2010 by   Andrew Bloomquist 0 Votes
When you say apparetly signed a contract, what exactly does that mean? I've talked to them over the phone but didn't agree to anything. May I have accidently signed some contract. All they have is my contact info/DOB but SSN or CC numbers. Should I be worried?
Email me back, Andrew Bloomquist
Bloomqap@live.com
 19th of Jan, 2010 by   sheila R +1 Votes
RUE education advises that the program that you are attempting to further your education in will be very easy and you can pass without a problem...however it is not what they say it is! They will not refund any money back after you sign a contract! I am paying for a contract right now and instead I am in a Technical College pursuing my educational goals! Do not sigh up with these people!!!
 8th of Feb, 2010 by   $taken2 0 Votes
They are a scam. First person I was in contact with maked it sound like the classes will be very educational, easy to do, etc. Oh yes, that's the other lie they told me, there is an online class...what online class? If you LOVE to read and type for hours upon hours, then you will like STUDYING their material and I guess that is considered an online class. Of course it wasn't emphasized that you also have to pay a couple of hundred dollars to take your test and pass to get credited with Excelsior. It was not explained as an additional cost to me that after reading and studying your material, that then you have to pay for an exam after each "course". My contact person also told me that if I didn't like the online classes I could withdraw from the program and not owe money for the remaining classes. GREAT BIG LIE to the tune of about $8, 000.

They have you sign a contract and yes you have 3 days to change your mind, but you don't start classes right away to see if it is for you. So maddyjinx you must not have signed up with RUE. Oh yes, IT IS A BIG SCAM for them to makes millions off other's hard earned $$ and too bad for you if you don't have an attorney read your contract before you sign that contract. If RUE is so great, why don't they let you take the class for a week and then decide if you want to continue???

Your best bet would be to find something locally and sign up for classes. Online reading and typing does not help you learn. For nursing you really need a lot of hands on experience and with RUE, you won't get much of what you really need.
For RUE...IT'S ALL ABOUT THE MONEY FROM ALL THE SUCKERS THEY CAN GET TO SIGN UP.
 30th of Aug, 2010 by   not sure 0 Votes
Unfortunately RUE is exactly what they say they are. They are a publishing company, not any type of school. They only provide the learning materials. You have to be very structured and determined to read the material, study and learn it. Then you must take the test and pass to get credit for the course. There are no online courses. You can log on to Angel learning system. The only thing it does is advise on what you should work on and study for that week. It is just breaking down the book for you. There are no lectures, labs, study groups etc. You must have the determination to do this solely on your own. The reason this is so hard is because, basically you must read, study and learn a whole book ON YOUR OWN. Their fees are for the books and use of an "advisor". You have to pay a yearly fee to Excelsior, (tuition) and a seperate fee for each test you take. I am not sure what happens if you stop payment???? Worst case senario it goes against your credit. But you always have the chance to explain to lendors what happened. In this case your side would be I was paying for education materials I never received. (if you haven't actually got that far) It all boils down to can I educate myself this way, or am I able to go to an actual college? sincerely, not sure why I ever started this? :)
 7th of Oct, 2010 by   lic 0 Votes
The problems I am experiencing with Rue are related to the study systems. I paid $4, 500.00 about 5 years ago for all the books and have just decided to get serious with my studies. In the beginning, I received what I perceived to be real college text books. Now, the study programs I get are made by Rue. I have found multiple issues with these study programs to include incorrect dates, incorrect grammar, incorrect dates, graphs out of order, and the study work books contain a lot of incorrect answers and/or do not match up with the text book. It is a disaster! Rue is in the process of investigating my issues with their study programs and I am hoping for the best.
Though I am currently passing my classes, I am concerned about my GPA. If I were in a classroom my grades would be much better. I do realize that there is a great convenience to being able to study at home, but I also think it should not be made into something that sounds easy. It is very difficult! If you intend to do home study for your nursing degree go through Excelsior College directly or one of your local colleges.
Oh and by the way, Rue has just recently started offering real online classes. I don't know much about it, but I was just informed by them via email. Blessings to all!
 25th of Jan, 2011 by   msdec98 0 Votes
I have paid for my education including some kind of tutoring. I have taken one class and passed with a C. I have recieved several calls from Rue since 2007 to try to get me to pick it up again but online learning is not for me. It is sad that I continued to pay them, they indeed got their money. For about $5000 I figured out that I needed to be in a classroom as opposed to online. I was going thru a divorce also and could not afford for anything negative to show up on my credit so they in turn got their money. I also experienced problems with the books. I thought it was me but it was truely the books, full of mistakes, discrepencies and grammatical errors. Very scarey. No wonder everyone has told me, "Forget getting a job with a degree from there, it won't happen here in Houston" Very disappointing. All I have to show now is my good credit.
 1st of Feb, 2011 by   Merida Miller 0 Votes
They made sure the money was paid but as far as help and assistance there was none.So I'm now out $5, 000 that was just wasted. I don't know to many people that has that amount of money to just throw away it suure set me back and am still feeling the repercussions. SAD and and shame on you Rue 1
 17th of Feb, 2011 by   N66 +1 Votes
Has anyone tried to do a class action suit agianst RUE. It's really hard to beleive that they can get away with this. Especially the ones who are in collections and have not received any materials. For the people who have paid the whole tuition off, they should send them every book, study guide etc. that is owed to them. I can't beleive that I have gotten involved with these people myself. This system just doesn't work for me I guess I really need the traditional class room setting. If anyone knows of a class action suit let us all know.
 26th of Feb, 2011 by   jtbbydol +1 Votes
I have been with RUE for 3 months now and I have to say I do agree with some of the points that are brought up regarding incorrect information and that all they do is supply you with a study guide and workbook. I am doing the online course which isnt really a professor talking to you but it is very structured and does give you the material you need in order to pass your tests with Excelsior in which I have passed my first one. I was told by Excelsior College they are NOT affiliated with RUE or any 3rd party education assistance programs. Excelsior does offer the same 8-10 week online class as RUE does. I guess its about really reading the contract. I knew what I was getting into and I have to say it is working for me. It may not be the same for everyone else. But buyer beware, Do read your contract in its entirety and all I have to say is Goodluck with your educational endeavors. Hope my advice helped someone.
 6th of Apr, 2011 by   Catmo 0 Votes
I would love to pursue class action lawsuit. I am the same bad boat with Rue. Anyone on board? I'd be happy to help get the boat sailing?
 8th of May, 2011 by   melyonkers 0 Votes
i am freaking out, rue is a joke! i have taken 2 tests and failed both of them the material they provide and what is on the the test are a different story. is there anyway that we can all get together and do a class action suit. rue material is not helpful and i am now stuck paying for something i dont plan on doing. i thought doing this online with 3 small children would be easier...well, its not. when i became an lpn 8 years ago i had no problem, now i feel so discouraged. any suggestions? there is probally no way to get out of this contract. thanks, melissa
 3rd of Jun, 2011 by   k mccabe 0 Votes
I choose to forget that segment of my life. Especially about how much I paid into it. I got as far a trying to arrange my first test date and gave up. It was way too much hassle. The people at Rue were not one bit helpful. I didn't like the way they let on about how easy it is. Keep in mind though, I live Montana where nothing is easy or accessable, hence the reason for signing up for Rue in the first place.
 5th of Jul, 2011 by   Beverly Freeny 0 Votes
I personally appreciate all of your reviews and information. Due to reading and really hearing what u all had to say, I definitely won't be using their services. I'm sorry for all your problems and will be praying for u all. I know what it's like. The LPN it seems have their back up against the wall. It seems like everyone is trying to either force us to leave the hospital setting or get our RN degree. We need help not people trying to rip us off! If you find a solution to this problem please post.
Thank you all, Beverly Freeny Jackson, Ms.
 4th of Sep, 2011 by   jonboybbbej 0 Votes
Yes structure and hard work will help with Rue. After graduating an honor student from LPN school I too attempted Rue and failed the first two tests. I've become one of the majority of Rue clients who now have a small fortune invested in nothing more than a few books taking up space in my bookshelf. I instead returned to a conventional classroom setting in community classroom and continued to make A's as I did in LPN school. Distance learning is not for everyone and Rue is in fact taking advantage of LPN's who are looking to balace work, family and education more easily. They are not supportive in the least and do in fact just concern themselves more with the monthly bank drafts than customer service. I have since met RN's who obtained their degrees from Excelsior none of which used Rue!!! They all used Excelsior dircectly! Please if you are reading this believe me when I say, RUN FOREST RUN!!! Rue is your worst nightmare when it comes to furthering your education!!!
 28th of Sep, 2011 by   Jacque24 0 Votes
I want to thank you all for posting your experiences. You stopped me from making a huge mistake especially since I don't have money to throw around.
Thanks again and I wish you luck!
 18th of Jan, 2012 by   nursetlr2002 0 Votes
I signed up for the LPN to RN degree through RUE . I cancelled the service within the first 24 hours and now they want $1, 987.80!!! I have no idea what they want because I cancelled it in the three days I had. What a freaking rip off!!!
 16th of Mar, 2012 by   woundgirl 0 Votes
Awwww Man I just signed up today they better not pull any BS cause this vegas gal will fly to florida and open a can of whoop azz! It is already after hours and Its FRIDAY!! I WILL CALL MONDAY !!!
 10th of Apr, 2012 by   annlauree 0 Votes
I have been an LPN for 13 years & decided to use RUE to finish my education. I work full-time & have 2 children @ home, so I thought this was the way to go. Like everyone says, they make it sound very simple when in fact it's not. I was also not told about the extra fees for the books & the tests! I have taken 3 exams thus far & have failed 2 of them, mind you these are not cheap to take! With repeating the exam & finally passing it the 2nd time around the total cost for that exam was 500.00 just in testing fees!! This is a JOKE & they should be ashamed of ripping off innocent people trying to further there education. I just have to keep @ it & get through it come hell or high waters, because I signed the contract!! I'm not going to pay for something & not complete it. I don't think there is any way out of it either!? I wish that I could get out & just go sit in a classroom, because this is VERY HARD! Glad to hear i'm not the only one that feels ths way. Somebody needs to put an end to this!
 18th of Jul, 2012 by   Mrs.K.Scott 0 Votes
I too signed up with RUE almost two years ago. Initially it seemed ok, but when the first monthly payment was due to be taken from my account in Feb, it wasn't. Then I received a letter in the mail stating my first payment would be deducted in April. After about six months, I got a call saying that letter was a mistake, and that my contract said the first payment would be due in Feb. I explained about the letter, and all they said was that it was an error on their part, but that I still owed the money from Feb & March. They wanted me to double my payments to "catch up." In the mean time, my husband had lost his job, and we were struggling just to stay in our apartment and pay for food and utilities. I explained this to them, but the weren't concerned at all. I simply went to my bank and stopped the monthly payments. Once my husband became employed again, it took us months to catch up on the necessary bills. Of course I was bombarded with calls and mail stating I had to make payments. I finished two classes, but couldn't afford to pay to "test out" at their testing center (the closest of which was an hour away from me). If I test out in their online course, then why should I have to test again in another facility to get credit?? Needles to say, I haven't done any further classes, as I'm "locked out" of their courses until my account is current. They say you can't "drop out" and that you're always enrolled, so why can't I access my classes? There is nothing in the contract (if I recall correctly) stating that they are to be paid within a certain time frame, yet they continue to keep hounding me for payments. I refuse to give them another dime until they change their curriculum and the options for the testing centers along with the pricing for each test. I will declare bankruptcy first!!

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