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Aetna Complaints - Rude service

Review all Aetna complaints

Aetna
Posted: 2009-09-06 by   Paula
Rude service
Complaint Rating: 0 % with 0 votes
Company information:
Aetna
United States
aetna.com

I waited 3 months to qualify for insurance at my employer. I went to a physician on the Aetna approved list. The doctor ordered blood tests which Aetna did pay but they won't pay for the office visit.

I have to send proof of prior insurance (which I did not have since I was out of work for a year) and fill out a questionnaire. I mean they deduct money each month from my paycheck and won't pay the doctor. I do not like Aetna and have found their customer service people to be rude. I had no choice in provider care but if I did, I would never choose Aetna.
Comments United States Health & Beauty
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