Complaint Rating:

Company information:
Fireside Bank
City of Industry, California
United States

BE very careful about buying a car and your loan being sold to Fireside Bank.

If you do no have very good credit (due to divorce or what ever), you can still get a car loan at a higher rate, but be careful that they don't sell it to Fireside Bank in City of Industry. There is a current class action suit about this company that you can read about yourself regarding similar issues list here.

This Bank uses methods to harass you even if you are a day late. When you are late, they call you and ask for your address and phone number and any other info just to make it inconvenient and painful as possible. You tell them that you are going to send out a payment the next Friday. So they call you the next day asking again your personal information and ask why is it late and that you are to pay them on the 15th in a threatening tone and continue to ask over and over why is it late. You try to explain your situation and they say they don't care. Basically harassing you every day until they receive this payment. They won't let you get off the phone. If you hang up they call again or try to cal l your work. My wife was so irritated by them that she now refuses to deal with them at all. She turned her phone off and told the front office not to take their calls at work. They got on the phone with the front office and was rude them as well, demanding the must speak to my wife and this was for being 5 days late.

They call me and we both got into a swearing match over the phone where they were not going to let me off until I felt that my privacy was thoroughly violated. Each day you are late they get a more threatening rude person on the phone. Times are hard and the fact we are getting our payment to them each month even if we are 10 days late, they should not complain. It turns out the car we bought was a used car that was a lemon. The transmission kept breaking, the front end must of been in a wreck and the used car dealer never told us any of this.

But we are paying it off - but in either case the bank does not need to harass us this causes violence to occur in our society. So don't bank with this bank.

David