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RadioShack Complaints - Rude Associate

Review all RadioShack complaints

RadioShack
Posted: 2009-03-25 by   sadiedust
Rude Associate
Complaint Rating: 33 % with 3 votes
Company information:
RadioShack
Salisbury, North Carolina
United States

I had called the manager to ask about a product, and i asked about the model number. Instead of helping me, he said " anything else you need, Im only gonna make one trip!" It made me feel like i was bothering him...they have permantly lost my business.
Comments United States Other
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Comments

 Sort by: Date | Rating
 241 days ago by   Twitter 0 Votes
I see your point, but in his defense, I bet some people have had him go back and forth 20 times. The problem is not the associate, but the structure that Radio Shack have in place.
 234 days ago by   ShackPloy 0 Votes
meh, get over it, honestly. Thats not much of a complaint IMO. So what if you felt like you were bothering him. Thats the customers job, to bother, more or less. Like Twitter mentioned, poor guy could have been running back and fourth all day, or maybe hes just some lazy ass who didnt wanna get out of his chair, or maybe he just didnt read his job description and didnt realize he was going to have to be running back and fourth to the stock room to give potential customers information.
 62 days ago by   11111111111 0 Votes
He could be running back and forth all day because some customers like to call and shop over the phone while 20 people stack up at the front counter waiting for service. In the mean time, those customers waiting in line come on here and complain about the company because they didnt get prompt service while they were there. Get off your behind and go to the store to shop. Tell me one other comapny that will ever attempt to answer 50 questions for a customer over the phone.

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