Complaints Logo
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
Benze vacation club
False Commitment and Membership
2. (0 mins ago)
nowtorrents.com
Scammed for software I could download for free!
3. (5 mins ago)
Farend Services Limited/Dazzlesmile
Unauthorized Debit
4. (7 mins ago)
UK National Lottery Online Sweepstakes
End of year promotion, Dear Winner,REF: OYL -BATCH: 24/00319/IPD
5. (12 mins ago)
Ehow
redirecting members articles

Consumer Tips & Tricks

Worst rating

5. MTN (-12)

Subjects of Wide Speculation

1. HIT Web Design/ Heritage Web Solutions (183)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
2. ROBIN SCHULDER (160)
puppy mill
3. hate (81)
hatered
4. MTN (70)
benefited offer 1million naira
5. MTN Xtracool (37)
october random draw
6. Dazzle white and Smile Brite (34)
illegal charging of credit cards
7. acai berry&life cleansing (27)
LB Envision Net Worldwide Ltd UK.
8. Not Enough Description for this (26)
EileenRocksNoOne
9. Post Media/Registry Patrol (25)
Product freezes and unable to use
10. Dazzlewhite Pro Teeth (24)
Scam, theives, liars

Latest News & Stories

Stay Away

1. WellbHealth (14)
2. TD Bank (13)
6. Dazzle White (20)
7. AcaiBurn (11)
9. Airtel (25)
10. Wendys (3)

Latest Questions

VoteAndDate.com

NCO Financial Systems Complaints - Rude and insulting staff

Review all NCO Financial Systems complaints

NCO Financial Systems

Posted: 2008-09-09 by A. Ammons  [send email]
Rude and insulting staff
Complaint Rating:  0 % with 0 votes
Company information:
NCO Financial Systems
United States
ncogroup.com

After being contacted by NCO Financial Systems about a PayPal bill that I am disputing with Northwest Airlines, I will NOT ever give any money to them. I have NEVER before had anyone be so rude, insulting and just generally unprofessional to me. I am really disappointed in Paypal for using this company. And it's not just one person -- I asked to speak to the supervisor, and he was the same. I asked to speak to his boss, and he was also awful. Unbelievable.

I was told the bill was for "something" I bought on eBay. I said no, I used Paypal to pay for airline tickets, and then my flights were cancelled. She said, well if you're just going to lie there's no point in talking to you.

Unbelievable.
Comments United States Business & Finances
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 425 days ago by Redcatone  [send email] 0 Votes
You need to contact your state's attorney general's office. Bill collectors and telemarketers have legal guidelines they must follow. In most states, they are NOT allow to harass you like this. I work in collections and sales, as well, and I am NEVER allowed to be abusive to a customer, because 1. I'd be fired, and 2. my state forbids us from being loud or abusive to people we're calling (unfortunately for us, the law is not reciprocal). If we get someone who IS being abusive, threatening, deliberately hurting us (our ears), or simply wants someone to yell at, and is not interested in resolving an issue, we are instructed to simply hang up with them--preferably letting them know why (if that's even possible) before we do so.

NCO may be in a state with few consumer protections, or may simply be badly run. These people often work on commission and/or have quotas to fulfill to keep their jobs, and the pressure of the economy may be driving management to take an (unnecessarily) aggressive stance towards debtors.

Definately contact your state's attorney general, That's your best bet. These people were way out of line, and may have even broken a state law--tho I cannot say for certain, of course.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Avoid Customer Spots Phone Bill Scams

Latest Groups

Today's Mess-Up Photo

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Neighbors
   - Mattresses
   - Cosmetics
   - Doctors
   - Appliances
   - Employers
   - Employees
   - Solicitors
   - Ebay Scams
   - Phishing
   - Landlords
   - Movies

Smile upon Life :)


RSS Feed
 
     
 

Login

Email:
Password:

Forgot your password?