Ruby Tuesday
reviews and complaints

My girlfriend and I try to get together at least once a month. She loves Ruby Tuesdays and I had never been there. I called Kevin, the manager at the Danville, Virginia location without response. Arrived and I had to wait for my friend. Hostess was talking, I thought to me but she had her phone and head phones on, a very private conversation. So I did not want to distrub her and hear things I didn't want to, so I went back outside. My friend came, we sat, there was one other table, business lunch and they had finished their lunch. One other in the entire restaurant. Waited an hour without seeing waitress. Wanted a drink refill, couldn't find anyone so went to get myself. All three girls were leaned against the back wall in the bar on phones and talking. Than we had to watch a rather large girl and her pink panties the rest of our vist. Not just a little view...half her panties. We thought, no must be a shirt untucked, no shirt besides her work one..called to talk to manager the girl said they were understaffed and she was doing several jobs. Um, did she not think I was there. Phones, only one table...

My husband and I ate there on friday march 18th, he had the exact same thing on sunday but it was completely not what was expected on second trip of the weekend. We ate there again march 20, my husbands cajun steak was more gristle than good steak, my daughters steak was over cooked and my spaghetti squash was so uncooked it was inedible. I would think a refund would be nice since so many different issues on this trip.
Thank you for addressing my concerns we frequent ruby tuesday's quite often.
Jeff parker
209 martin road
Dawsonville, ga. 30534

Trans key iii001749985097
Auth code: 02029r
Check: 7694
Table 33/1
Server: 1651 madiso k

On 3/8/16 I sat at The Bar & ordered The Chicken, mushroom pasta w/broccoli. The bartender basically stood over me staring while I ate salad which was very uncomfortable.

The food arrived & was completely WRONG! He said "oh, I put in the wrong thing-guess I have my free dinner now!"

I cancelled a remake &he said they can remake it on them. I agreed after a few moments of back and forth of "no, I don't want to upset the cooks, I'll just finish my drink" and him saying "no, they know it's my fault and it'll be on us, really..." over & over...

My food came out, I asked for silverware (again) and a pasta spoon. He asked "what's a pasta spoon? We don't have them..." I then said well can I just have a large spoon?

He brought the spoon & I said what it was, he said "I've been with the company 12yrs & I just learned something new!"...as before, he stood in front of me while I ate and I asked for a to go box, THEN was given a check for the meal he said "was on them".

I asked about why I was given a check for the meal, his response was "oh...yeah I said that but that's not what I meant...I'm sorry I keep messing up your night, ummmm...yeah it's my fault but I'm sorry I've gotta charge you."

I paid for it and let him know I was very upset.

My boyfriend and I came into Ruby Tuesday on Saturday night for some takeout. He had gotten there before I so he went ahead and placed his order. When I arrived the resturant was empty it was about 11:15-20. I've worked at restaurants before so I know closing time is the worst time for guests to come in. Long story short, the cook came out into the bar upset and scolded the bartender about employee food being sent back that late, which I soon realized he was talking about my boyfriends food. After he walked back into the kitchen, the bartender asked if i was ready to order. I told her if thats how your cooks are acting I'm not sure I trust them cooking my food. I'm not too sure what exactly was happening in the kitchen, but there was no excuse for they way that cook was acting. I was so upset with how rude he was to the bartender especially in front of her guests. That cook shouldnt be working there if he can't keep his cool.

One of the servers yelled at a customer for having their phone plugged into the provided wall outlet. It was clear to me that this particular worker doesn't possess the qualities needed to be a server for this type of establishment. This type of outburst is not, in any way, healthy for the business or the customers. This can truly hurt your customer service reputation as a whole, and needs to be addressed in a store meeting. For future reference, try teaching your workers the importance of customer service before incidents like this destroys your customer base, as well as causes you to lose so much business that you have no choice, but to close your restaurant doors for good.

Today I was dinning at Ruby Tuesday, on Montage Mountain. While dinning there a waitress in a dark purple shirt, long dark hair, older woman, very petite, sat at a booth next to us clipping her finger nails. This womam should not be allowed to work in a restaurant. Because of this experience, i will never eat at Ruby Tuesday again. I can only imagine, what she does when she is in the kitchen, maybe thats where she clips her toe nails. Unbelievable behavior, for someone in the service industry.

Me my husband and grandchildren was eating there tuesday night on kids night. The black walked by and stunk up the entire restuarant I over heard what im assuming was a pregnant manager make remarks of him smelling like marijuana and several female employees was laughing and making jokes they allowed him to roam freely smelling like he had just came from a burning marijuana field and too top it off as we was leaving I seen the same black man making what I assumed to be drug deals in the parking lot. We will never return to the calhoun, ga ruby tuesday

1/4/2016, We dined at or around 2:30 or 3:00 PM. Ruby Tuesday, restaurant had run out of Mac & chesse, broccoli, salmon and several other items. How is this possible? And how is it that the server tell you this information before or as you are being seated. My husband I dine at Rudy Tuesday a lot. But with regrets we are rethinking this choice. The restaurant generally opens around 11:00 or 12:00, how is it run out of food that close to opening?

Resturant was very very frezzing cold uncomfortable to eat and I had a light jacket on.Service to take order was very slow. My partner got salad bar and I waited 10 minutes before my meal served. I also had to leave restaurant to even read the menu to order as the lighting was so dim and dark inside.We wer s eated in an area with no other diners ets even in site quite isolated.My mashed potatoes had no toping offered such as butter or etc.We will not come back. Location Route 60 Valrico, Fl.

I am a former employee of Ruby Tuesday, the store number is 2962. It is located at 1 Crossgates, Mall RD, K-101 Albany, NY 12203. There is an assistant manager named Matthew Ryan Hogan, he is very verbally abusive towards his employees. every time there is an issue he orders me to go to the office locks the door and start asking me inappropriate questions on my sexuality, which has nothing to do with my job. He is swearing at employees, unwanted touching, hugging even kissing on the face and saying "I Love You". I express my concerns to my General Manager Mr. Tracy Nichols and he does nothing to solve the incidents. I am now speaking to the New York State Department of Human Rights and Filing a Harassment Lawsuit against Ruby Tuesday. I am not the only person this manager has been doing this too. He has a past history of verbal abusive behavior. Here are the dates the incident occurred November, 12th, 15th, 22nd and 29th. December 6th, 13th, 16th and 17th, 2015. the District Manager Mr. Brian Hinckley is no help in these matters, I asked for assistance and none was given.

The salad bar was very bare and the restaurant was not busy and no appeared as if the we're concerned about restocking, didn't have a single pumpernickel crouton. Also our appetizer was forgot about completing and when did get it was bad. We ordered the four sampler platter. Everything was mushy and gross. My husband ordered portobello chicken had seriously two pieces of mushroom on it.