Complaint Rating:

Received a debit to my bank account for the sum of $72.21 from a company listed only as 'Members area billing' on the bank statement. Phoned the bank and they gave me this number-888*250*4948, and the person answering ?Gereny? gave me this number as 'customer service for govt grants' 888*248*9285; received a message that they were experiencing technical difficulties and to call back later. Made call later and was given the run around. Finally spoke to Carlos Villalobos? a supervisor who gave me this email address and told me that there was a cancellation # and a transaction # to use but this does not ask for either one nor is there a place to include such. I don't know who the company is and then was also told that this was the second account that I had with them. I have never solicited any matter from whoever they are and told same to Carlos subject. The transaction Id given to me was 27792269. And the cancellation code was 062509-9742694. I do not have any information as to who the company is or what the product really was. I am just requesting that whatever was removed from my account be replaced as I did not contact whomever it was in the first place for whatever they were selling. Are you able to help me with this problem or do I need to contact someone else to get this resolved? I was not born into wealth and work nearly everyday on 2 jobs. I don't have time for this kind of foolishness. Once again I ask, Can you help me with this? Thank you in advance.