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I purchased my first lace wig from RPG SHOW . I order a custom lace wig after 2 1/2 months the wig arrived looking like a big ball of wolf hair. I sent the wig back and agreed to a in stock wig.( I did not want to wait an additioal 2 months for the custom.) After 2 week I took the wig for a professional wash the ear to ear strech on one side of the wig loosen flat. The real problems came after the second wash...not only did the ear to ear strech flatten loose on the other side the hair matted rock hard all over the wig. I contacted RPGSHOW they requested pictures so they could resolve the matter. I e-mailed pics the same day. My next e-mail requested I send the wig back so that their people could look at the wig. They also informed me that this had never happen to their product before. I was out 313.00 dollars and they never sent me the different from the custom wig order (the in stock wig was less money.) Another thing the hair on this wig never blow in the wind and when I lifted it let it fall it would just remain lifted...it would not fall. A picture is worth a thousand words I just wish I could post the Pictures.
I WILL NEVER PURCHASE FROM RPGSHOW AGAIN!
The complaint has been investigated and resolved to the customer’s satisfaction.
They can't do anything LEGALLY for an opinion that you make on their company but I was scammed when I purchased from them the first time, but they sent me an email because they say what I wrote on here and they sent me a free virgin remy wig, which honestly looks soooo much better and looks like what I should have recieved from them when I purchased some time ago. So, they get kudos for sending me a free wig that was much much better than the one they previously sent, I probably won't end up purchasing from them again, because I know a few AV that I roder from, but I will say this time they had awesome customer service and they fixed their problem! Hopefully, they'll do the rest for everyone else!
-breee
The exact same thing happened to me last year, I paid about 313 for a wig, it was horrible and they requested pics but I never got a refund and they are a scam! they keep trying to post on websites like they're all good and what not and they're not, I will never purchase from them again...
I purchased a wig from RPG show back in October and they sent me the wrong wig, wrong color, wrong size, wrong texture, wrong everything. Plus it was kind of damp and looked raggedy like it had been worn. They said that usually never happens and siad they could make me a customized one for cheaper but I said never mind and just lost out on 30 dollars...does anyone no of any real reputable places?
I purchased a wig from RPG Show for over 300 dollars, listing stated that the wig would have bleached knots, When I recieved my wig NO BLEACHED KNOTS! The wig began to tangle up and get nappy after only too weeks. What a waste of money!
my wig was dry rotted i paid $300 for dry rotted hair it was nothing like the picture, i ordered deep wave indian remy, i never seen a indian with a nappy afro.