Complaint Rating:

Company information:
Royal Palm Vacations
United States
royalpalmvacations.com

Wow, Where do I start - We were invited to a presentation by Royal Palm Vacations tolearn how to vacation using excess hotel and cruise capacity. We were promissed a 5 day cruise for our time. There was no mention that it would be handled by Certs Inc ( see all the posts on this company on your site). We were shown "a partial computer list" of available cruises because they had so many it would be pages and pages. For starters, when I got home I did my own on line search and this "partial list" was the entire list. Also, there wasn't one cruise available in our area as promissed - we would have to fly to take adavantage of a cruise. The next lie was the pricing. The rep said they buy up blocks of unused cruise cabins and offer them at heavy discounts only to find out that the company is basically a Travel Agent and all they can do is beat any price we get from the cruise line by 10%. that discount won't even cover the $199 year dues we have to pay. Also, the dues, the rep said we could suspend our membership at any time, no penalty, but reading the fine print at home found that you can suspend dues but have to pay all back dues if you ever want to use the membership again.
The pictures of the resorts are also very misleading. I.e. Hawai, when you do a google search on the resorts you see that they are basically 1 or 2 star resorts that I would not want to stay in and secondly, you can get the same or better rates with an on line search with Hotels.com and others like it.
Don't bother to try and cancel this once they have your money. I tried and was told I signed a contract and I could call anybody I wanted and they would tell them and my attorney the same thing - Tuff!! Just try and sue us!
Needles to say this is just another scam all wrapped up in a neat package that sounds real good and plausable until you get into the real details, but then its too late.
Sorry this is so long, but bottom line, I would run as fast as I can when I get their post card. It is a total waste of time and don't count on getting a free cruise either just for going to the presentation, you won't see that either if you read about the promo company Certs Inc. on this website.
And don't believe them when they say they have someone to help you sell your timeshare to pay for this - that's a scam too. When you contact them you will see they want a listing fee upfront just like all the other scammers.
Don't say you weren't warned - I wish I had been.
If anyone has info on a class action on this company I would be very interested.