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Royal Holiday Vacation Club Complaints - harrassing and a big scam

Review all Royal Holiday Vacation Club complaints

Royal Holiday Vacation Club

Posted: 2009-05-30 by   Junebug
harrassing and a big scam
Complaint Rating:  100 % with 7 votes
Company information:
royal holiday vacation club
Mexico

We paid our initital cost of $16, 000.00, paid it off, paid dues and then cancelled because we saw what a total and complete scam it was. They simply wouldn't let us cancel and kept billing us for dues even though we ever only used the service once within our initial time frame. We never could get accomodations when we needed them and they always added so many fees and charges that it was cheaper to book our own trip online not using the vacation club. They should have refunded our money but we just let it go. Now after several years they are trying to bill us for past dues and on top of that, they are harrassing myself and ex husband. They call me at work and threaten me and harrass me. I'm angry and I want them stopped. We are sick of it. I think a class action suit needs to be brought against them to stop them once and for all. I'd venture to say that thousands of people would join in.
Comments Mexico Vacation Clubs
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 155 days ago by   texas5707 0 Votes
We are victim too. we are recently fighting RHC payment because of they are adding annual membership fee, also, too expensive and not worth to continue as Jungbug mentioned above.we try to contact Cindy of the law firm, they wany $900 front fee to process the case, are they really helpful? we are afraid of that is another Mexican scam.
Pleas email me ho_jason@yahoo.com to tell us more.
Thanks, Jason
 149 days ago by   Gonzalez & Gonzalez Law Firm 0 Votes
Dear Texas 5707,

I would like to contact you personally, my name is Jose Gonzalez and I am one of the partners of this lawfirm. It it our policy that we do not charge any monies upfront until we have delivered the results promised to you.

I believe that this is a misunderstanding also since we do not have any records of your email in our database.

If you or anybody would like to hire our services I would like to stress the fact that we work under a contingency basis only, meaning that ONLY IF WE CAN ACHIEVE THE RESULTS PROMISED, WE GET PAID. IF NOT, OUR SERVICE IS FREE.

Thank you for taking the time to read this comment.

Jose Gonzalez.
 130 days ago by   Martin25 0 Votes
Hi Junebug,
We are victims of Royal Holiday too. We are going through the same situation. Please add us to your complaint list. Please advice. We are now trying to cancel our contract. We purchase about 9 yrs ago and just realized that by law we have a 5 day grace period. Our contract does not state that. It states we have "no reconsideration period". We felt we were stuck and just delt with it. We are tired of it. Can't get any accomodations as you mentioned. We no longer want to deal with this. We are fully paid as well but we are due for another yearly fee and don't want to continue paying for something we can't use.
Please email me at martinjgonzalez@hotmail.com
Thank you.
 28 days ago by   Dom Shah 0 Votes
The Royal Holiday membership is a Royal scam!

You can get better accomodaqtions almost any where for less than than the maintenance fee!

Then there are Special assessments too.

They serve cocktails at the sales presentations and trick you into signing a binding contract. These contracts should be treated as frauds, as an average layman is not aware of the legal ramifications!

Class action suit or US government action may be the only recourse to stop trapping unsuspecting travellers to Mexico.

I am in and I too have documentation to prove the unethical behavior of Royal Holiday.
 9 days ago by   sick to my stomach 0 Votes
I recently took a vacation to beautiful cancun and got scamed with RH in cancun. We put the $6, 000.00 only to find out that what they offered us isn't so. Tried to book a vacation for the spring of 2010, which was suppose to be entirely free for our whole family. They even threw in $1, 000 worth of airline vouchers! When I went to book it I was told that RH never offered us that at the presentation. And also, only to be told that the credits weren't enough to take our whole family in the future. We actually caught them in a lie on paper. And they still won't let us out of the contract. They told us we could just down grade to 5000 credits to get us out of the rest of the balance of debt. But would never be able to use the package for our family of seven. Just as long as they got the maintenance fee for the next 30 years! Which was also a lie, when we only did it for 15 years. I have been calling them, emails, letters and all I do is get the run around. And everytime you call them it is a different story with them or they don't know. I am persuing the Att. General Office for help. My credit card company was of no help

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