Hi Michelle ,
I am glad you wrote about your experience. We just came back from Mexico and dealt with Victor. We were promised the same as you, and we too are members with RCI.
They were going to take our 2 timeshares from us and that was suppose to reduce the cost of the price. When we started looking further the points they were talking about would get us a studio. A far cry from our 2 bedroom units.
Thank goodness due to a mix up with a car rental company we were unable to process the transfer.
Good luck with your dealings with them. My husband and I can testify to their bad practices.
250 days ago by Bea [