Complaint Rating:

Company information:
Direct TV
United States

Direct TV is about the worst company I can think of right now. Their customer service department is a joke. They have no idea what they are talking about so they make up an answer. Everytime you call about your bill you get a different answer and the price is usually different also even when you have the bill in front of you.
The service department is the WORST. He came to install the new equipment, he was 3 hours late, got a personal phone call and left his garbage in my yard.
The equipment does not work properly so he was suppose to come back, and again he was more than an hour late
AND TO TOP IT ALL OFF IT STILL DOESN'T WORK PROPERLY. THERE ARE PIXELS IN ABOUT EVERY SHOW AND WHAT EVER YOU PUT ON THE DVR.
AND FOR ALL OF THIS THEY CHARGE AN ARM AND A LEG!!! AND THE REBATE I WAS SUPPOSE TO GET HAS (OF COURSE) NEVER ARRIVED.
THE GOVERNMENT NEEDS TO REGULATE LIARS LIKE THESE SOMEONE NEEDS TO MAKE SURE THEY AREN'T SCREWING THE AMERICAN PEOPLE.