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Rooms to go outlet Complaints - BAD CUSTOMER SERVICE

Review all Rooms to go outlet complaints

Rooms to go outlet

Posted: 2009-03-11 by   hannahjoy
BAD CUSTOMER SERVICE
Complaint Rating:  96 % with 27 votes
Company information:
Rooms to go outlet
North Richland Hills, Texas
United States

Oh my God!! I have never been treated the way I was treated yesterday! I just got married last month and bought a new home, and i went to buy some furniture. Well the lady that was our cashier treated me like crap she was very rude asked me if I work and make money??? Ummmm duh!!! no i come to a store with no money you retard!! I wanted to put my furniture on a roomstogo credit card, and she said "You know we do credit checks" thats fine is what i said. I have a credit score of 820 i worked my butt off to get good credit and for that woman to assume that i dont have good credit REALLLY REALLLYYY upset me! So do not shop there I will never go to that store again!!! Oh and not only that, the guys in the back wouldnt help with putting the furniture in the truck and would wrap up our furniture either but its cool because they will NEVER get business from me, My family or Friends!!

The Cashiers name is: Leslie Carter at rooms to go outlet northrichland hills!
Comments United States Furniture
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Sort by: Date | Rating
 364 days ago by   Maha Fettouh 0 Votes
me too I am from France and they took advantage that I don't understand very good English and they charged me warranty that I never asked for and they were very rude with me and when I complain about it I was told to leave.

I never go there any more and I told every body about it.
 331 days ago by   j dotson 0 Votes
If customer service was so bad why did you even meet the guys in the back? There are plenty of other places to shop for furniture.
 220 days ago by   versiton.3 0 Votes
I've shopped at this store before and the sales guy handed me a sheet, before I paid, that said the guys in the back DO NOT wrap the furniture. So, I went to walmart and bought some cheap plastic. I don't mind spending the extra 8-10 bucks if it saves me from paying regular price at a showroom. This is an OUTLET.

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